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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,111 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,111 Reviews of Hendrick Lexus Northlake

August 03, 2023

Omar was super helpful! Great experience! I will always buy and service my car at Hendrick Lexus Northlake. More

by Bamilanese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Sep 04, 2023 -

Hendrick Lexus Northlake responded

Bamilanese, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team. Thank you for your loyalty!

August 03, 2023

Our service advisor, Chase, always takes amazing care of us when we bring our vehicles in for service. Chase is professional, courteous, and always keeps us updated on repair time and cost. We appreciate th More

by robyndecoteau@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Sep 04, 2023 -

Hendrick Lexus Northlake responded

Robyn, thank you so much for taking the time to share about your service experience with Chase and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words and loyalty. Thank you for being part of our Hendrick Lexus Northlake family!

August 03, 2023

Everything was clear and precise. No problems.from the prices and expectations. Very well done More

by Baseball expert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Sep 04, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team.

August 03, 2023

Another great service experience at Northlake Lexus with Chase Ward. Delayed some work that is not needed at this time. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Sep 04, 2023 -

Hendrick Lexus Northlake responded

Michael, thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

August 03, 2023

Chase Ward handled my car checkup and I was very pleased with him. He was friendly and answered all my questions. More

by PELDRIDGE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Chase Ward
Report | Print
Sep 04, 2023 -

Hendrick Lexus Northlake responded

P. Eldridge, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team.

August 03, 2023

When it comes to customer service the Hendricks dealerships are second to none. Chase Ward understood my needs and delivered on that promise of great customer service. More

by dlwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Sep 04, 2023 -

Hendrick Lexus Northlake responded

D. Williams, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

August 03, 2023

good service , timely service. professional info.video about the car info and recommendations. clean dealership. More

by Awakankar
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Aug 27, 2023 -

Hendrick Lexus Northlake responded

Awakankar, thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We look forward to sharing your positive feedback about Chase and our service diagnostic videos with our team. Thank you for your loyalty!

August 03, 2023

I've always had outstanding service when bringing my vehicles to this dealer. Over the years I've had good experiences with most advisors. Lately I've been assisted by Chase Ward and he's been to notch. More

by tony edwards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Walters, Eric Edwards, Chase Ward
Report | Print
Sep 04, 2023 -

Hendrick Lexus Northlake responded

Tony, thank you so much for taking the time to share about your service experience with Chase and our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words and loyalty. Thank you for being part of our Hendrick Lexus Northlake family!

August 03, 2023

I bought a great Certified RX350 from Mark - He was awesome ! everyone I met was very nice and it was a great experience ! More

by John
Recommend Dealer
Yes
Employees Worked With
Mark Dockx
Report | Print
Sep 04, 2023 -

Hendrick Lexus Northlake responded

John, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Mark provided you the 5-Star Lexus experience while assisting you with finding your L/Certified RX350. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

August 02, 2023

“Coach” Vincent was an absolute treasure to work with. He gave me insight that I really needed to get the full luxury experience that I DESERVE! More

by wilsonrebwcca898
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent "Coach" Williams, James Bickford
Report | Print
Sep 04, 2023 -

Hendrick Lexus Northlake responded

Rebecca, thank you so much for taking the time to share about your sales experience with Coach and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your kind words with our team. Congratulations on your new LUXURY vehicle and welcome to our Hendrick Lexus Northlake family!

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