
Hendrick Lexus Northlake
Charlotte, NC
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2,303 Reviews of Hendrick Lexus Northlake
Chase Ward is Professional, courteous service at point of entry. EXCELLENT service. -1st time I visit. Questions are answered quickly. Video of vehicle explaining issues helpful. I leave confident that m entry. EXCELLENT service. -1st time I visit. Questions are answered quickly. Video of vehicle explaining issues helpful. I leave confident that my car is as ready for the road as possible. More
I highly recommend Hendrick Lexus Northlake. I had my car serviced this week with Chase Ward and it was an amazing experience. The car was ready as promised and was expertly serviced. I appre I had my car serviced this week with Chase Ward and it was an amazing experience. The car was ready as promised and was expertly serviced. I appreciate the feedback and advice from Chase and the service technician. Great job! More
I was very satisfied with my service at Lexus. Ev rything was explained and no surprises. It was completed in the time I needed it to be done. great! Ev rything was explained and no surprises. It was completed in the time I needed it to be done. great! More
Chase Ward my service associate was most helpful, courteous and honest on my recent visit!! This is why I drive over an hour to have my Lexus serviced at the Northlake location! courteous and honest on my recent visit!! This is why I drive over an hour to have my Lexus serviced at the Northlake location! More
Chase handled my 30,000 mile check up. He explained the details and charges associated with this service. I’m very appreciative of the customer service that I received from Chase Ward. He explained the details and charges associated with this service. I’m very appreciative of the customer service that I received from Chase Ward. More
I’ve been a Lexus family member for several years now and also just purchased my fifth car with them a 2024. I’m looking forward to seeing Chase Ward when I take my new car in for service. Chase is absolute also just purchased my fifth car with them a 2024. I’m looking forward to seeing Chase Ward when I take my new car in for service. Chase is absolutely wonderful. He’s always very welcoming and I truly look forward to seeing him when I bring my car in for service. I highly recommend Chase Ward if you want a young man who has great customer service and is very good at his job. More