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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

Overview
Reviews
Vehicles
5.0
909 Reviews
Call Dealership (844) 505-0062
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5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 909 reviews

July 07, 2025

Our salesperson, Miguel was fantastic. I highly recommend him. He was professional, polite and very helpful in our purchase. More

by Kjg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel
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Jul 13, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Kjg, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 01, 2025

Great service very attentive to the needs of the customer. Very attentive to the need of the vehicle. Recommendations made. More

by corneliuss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Jul 02, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Corneliuss, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Please don't hesitate to reach out if there's anything additional we can do for you.

June 17, 2025

Hendrick is second to none ! Best dealership out there ..Service dept is always the best experience ... More

by ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jun 18, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Ken, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We do hope we can be of assistance in the future. Take care!

June 11, 2025

Our Service Advisor John was awesome! He quickly identified our problem and got it fixed! I highly recommend John and Hendrick Motors of Charlotte More

by ashton.simpson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Derrico
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Jun 17, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Ashton.simpson, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 05, 2025

Great experience at Hendrick Mercedes in Charlotte where they were attentive from walk-in to drive out. Especially helpful was Hunter McCreery in Sales who went the extra mile to find what vehicle was a fit More

by NC911
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hunter McCreery, Chris Minich
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Jun 17, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Nc911, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

June 04, 2025

I’ve had a great relationship with my service advisor Johnathan.always a pleasure to have my car serviced. More

by Harper953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
Report | Print
Jun 17, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Harper953, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2025

Service was excellent, everything went smooth and was quick and easy. Jake was my advisor and was great! More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Reeves
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Jun 05, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

James, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

May 23, 2025

Hendrick Motors always provides the best and quickest service for my Mercedes. Patrick keeps me up to date during the service and meets any requests that I may have. More

by Kendall Toineeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Bradey
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May 28, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Kendall Toineeta, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

May 20, 2025

I had a great experience, got an appointment quickly, the service was done in the time indicated and done well. More

by pgaylealexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
May 23, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 09, 2025

Service of car was excellent all issued were resolved to our satisfaction. Staff was professional. More

by Klecrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan toth, Shea White, Jaymar Williams, Tyler Johnson
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May 13, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Klecrone, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We can't wait to see you again, have a great day.

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