Hendrick Motors of Charlotte - Mercedes-Benz

The service is high quality, they never tried to upsell me, i am kept posted as to the progress they are making, the waiting room is amazing, Jake, my service advisor is thorough and competent. The routine me, i am kept posted as to the progress they are making, the waiting room is amazing, Jake, my service advisor is thorough and competent. The routine maintenance has kept my mercedes in perfect condition! More

Jake is a natural when it comes to customer service and taking care of the repair needs on my Mercedes.. I am very pleased with the overall experience I get every time I come in to see Jake. I take all of taking care of the repair needs on my Mercedes.. I am very pleased with the overall experience I get every time I come in to see Jake. I take all of my 5 cars to him.. Thank you so much Jake! Keep up the great work. More

Hunter did a wonderful job delivering my car to Chapel Hill and answering all of my questions. He was very friendly and extremely knowledgeable. Very quick to answer any questions or concerns I had. I Hill and answering all of my questions. He was very friendly and extremely knowledgeable. Very quick to answer any questions or concerns I had. I would definitely recommend Hunter and Hendrick Motors. More

Hendrick Motors has an outstanding service department. Process is always smooth. And usually have loaner cars available which is always a benefit when car is in shop for more than a quick service. Process is always smooth. And usually have loaner cars available which is always a benefit when car is in shop for more than a quick service. More

Savannah did a great job taking care of me and my van. She got me in & out with minimal delay. She got me in & out with minimal delay. More

Recently in with my GLC highly recommend Cliff and his team!! Service was expeditious and professional. team!! Service was expeditious and professional. More

Very good customer service. Service adviser was very courteous and helpful..She met all my expectations. Service adviser was very courteous and helpful..She met all my expectations. More

John Derico at Hendrick Mercedes is one of the best service advisors I’ve come across, he is knowledgeable about the vehicles, if he doesn’t know, he will go and speak to the mechanic. He is always wil service advisors I’ve come across, he is knowledgeable about the vehicles, if he doesn’t know, he will go and speak to the mechanic. He is always willing to listen, and I really appreciate him. More

HMOC is the best dealer I’ve ever been to for service. The staff is amazing and Jonathan Toth is the best service advisor. The staff is amazing and Jonathan Toth is the best service advisor. More