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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

Overview
Reviews
Vehicles
5.0
1,003 Reviews
Call Dealership (844) 505-0062
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5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 1,003 reviews

September 15, 2026

I had a great experience at Hendrick Mercedes! The car buying experience was super easy and quick! More

by eparker1738
Recommend Dealer
Yes
Employees Worked With
David Artieri
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Sep 15, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you for your great review! We're glad to hear your car-buying experience was easy and efficient. At Hendrick Motors of Charlotte Mercedes-Benz, we strive to make every purchase smooth and enjoyable, and we're pleased that David Artieri helped make that happen. We appreciate your trust and look forward to assisting you with all your future Mercedes-Benz needs in Charlotte, NC!

September 14, 2026

I had a great experience at hendrick motors of charlotte mercedes benz. I would highly recommend buying from them! More

by jacklien
Recommend Dealer
Yes
Employees Worked With
David Artieri
Print
Sep 15, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you, Jacklien, for your wonderful review! We're glad to hear you had a great experience at Hendrick Motors of Charlotte Mercedes-Benz. Providing exceptional customer service and a seamless car-buying experience is our goal, and we truly appreciate your recommendation. Thank you for choosing our Mercedes-Benz dealership in Charlotte, NC, and we look forward to serving you again in the future!

September 11, 2026

I had a really great experience purchasing my car at Hendrick Mercedes-Benz. I would highly recommend buying from there! More

by James
Recommend Dealer
Yes
Employees Worked With
David Artieri
Print
Sep 14, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you, James, for your wonderful review! We're delighted to hear you had a great car-buying experience at Hendrick Motors of Charlotte Mercedes-Benz. It's especially rewarding to know that David Artieri provided the service and support that made your purchase a positive one. We appreciate your recommendation and thank you for choosing our Mercedes-Benz dealership in Charlotte, NC. Enjoy your new vehicle, and we look forward to serving you again in the future!

September 10, 2026

David Artieri was very kind helpful and answering all my questions about my vehicle I would recommend working with him! More

by Dominick drake
Recommend Dealer
Yes
Employees Worked With
David Artieri
Print
Sep 11, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you, Dominick, for your kind review! We're glad to hear David Artieri was helpful, knowledgeable, and took the time to answer all of your questions. At Hendrick Motors of Charlotte Mercedes-Benz, we strive to provide a welcoming and informative experience for every customer. We appreciate your recommendation and look forward to assisting you with all your future Mercedes-Benz needs in Charlotte, NC!

September 04, 2026

I had a wonderful experience at Hendrick Mercedes! Stacey in the service department was a huge part of that! Thank you! More

by Susan Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Moore
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Sep 06, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you, Susan, for your wonderful review! We're so glad to hear you had a great experience at Hendrick Motors of Charlotte Mercedes-Benz. Stacey's dedication to providing exceptional customer service helps make every visit a positive one, and we're grateful for your recognition of her efforts. Thank you for choosing us for your Mercedes-Benz service needs in Charlotte, NC! We look forward to seeing you again.

August 23, 2026

Jermaine Lomax has worked on my car for years. He is so knowledgeable, which puts me at ease. Thank you Jermaine for always fixing the problem!!! More

by k.b
Recommend Dealer
Yes
Employees Worked With
Jermaine
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Aug 25, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you, K.B., for your loyalty and kind words! We're thrilled to hear that Jermaine Lomax has consistently provided the knowledgeable and dependable service you've come to trust over the years. At Hendrick Motors of Charlotte Mercedes-Benz, we're proud to have team members like Jermaine who help keep our customers' vehicles performing at their best. We appreciate your continued trust and look forward to serving you again!

August 23, 2026

Coleman S has the best attention to detail. He replaced 2 tires on my S63 and it has never driven smoother. More

by OP Randall Johnson
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Coleman Sobel
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Aug 25, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you, Randall, for your fantastic feedback! We're glad to hear Coleman S.'s attention to detail made such a difference on your Mercedes-AMG S63. It's great to know your vehicle is driving smoother than ever. We appreciate you choosing Hendrick Motors of Charlotte Mercedes-Benz and look forward to serving you again!

August 18, 2026

I always have my vehicle serviced at Hendrick Motors of Charlotte. My Technician, Jayson Zessin always goes above and beyond to keep my car in top condition! More

by Xsarahxsunshinex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Zessin
Print
Aug 19, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you for your continued trust in Hendrick Motors of Charlotte Mercedes-Benz! We're grateful to hear Jayson Zessin consistently goes above and beyond to keep your vehicle performing at its best. Having a technician you can rely on makes all the difference, and we're proud that Jayson continues to provide the expert care and attention you deserve. We truly appreciate your loyalty and look forward to serving you for many miles to come!

August 14, 2026

David was extremely helpful and patient while answering my questions about my car. I would highly recommend working with him! More

by James
Recommend Dealer
Yes
Employees Worked With
David Artieri
Print
Aug 17, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you, James! We're glad to hear David made your visit a positive one. Providing thoughtful guidance and taking the time to answer questions thoroughly is what great customer service is all about. We appreciate your kind words and recommendation, and thank you for choosing Hendrick Motors of Charlotte Mercedes-Benz!

August 14, 2026

I won’t take my car anywhere else! Cole M and the team at Hendrick Motors are the best. From skilled technicians to helpful lane staff they have everything you need! More

by kaileemanyvong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Minich
Print
Aug 17, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you, Kailee! We're honored to be your trusted service destination. It's great to hear that Cole M and the entire team continue to deliver the level of care and expertise you expect. From our skilled technicians to our dedicated service staff, we're committed to providing an exceptional experience every visit. Thank you for choosing Hendrick Motors of Charlotte Mercedes-Benz. We truly appreciate your loyalty and support!

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