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Hendrick Motors of Charlotte - Mercedes-Benz
Charlotte, NC
981 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 981 reviews
July 09, 2026
This place is the real deal. I have multiple Mercedes and I will not take them anywhere else for service. Cole M in service always takes great care of my cars. 10/10! I have multiple Mercedes and I will not take them anywhere else for service. Cole M in service always takes great care of my cars. 10/10! More
by John W
Employees Worked With
Cole Minich
July 07, 2026
I really appreciate the parts team of Dillon, Patrick & Max! I order multiple parts every week for my business, they deliver quality service & parts and are very helpful & friendly. I look forward to conti Max! I order multiple parts every week for my business, they deliver quality service & parts and are very helpful & friendly. I look forward to continually working with their team. Beth L. at a used car superstore. More
by 153911
Employees Worked With
Dillon, Max, Patrick
July 06, 2026
I recommend the service department here. The technicians always go above and beyond. Cole M services all of my cars. I will not take them anywhere else! The technicians always go above and beyond. Cole M services all of my cars. I will not take them anywhere else! More
by designsbyholly
Employees Worked With
Cole M.
June 24, 2026
I came in recently to just get mothers B service done, I brought my daughter with me and we just sat in the lounge area. Multiple workers came over to check on me and my daughter and was playing with her wh brought my daughter with me and we just sat in the lounge area. Multiple workers came over to check on me and my daughter and was playing with her while I did my work. Lexie even brought her a teddy bear to play with so she would stop crying. This really made the experience for me a lot better since I was there for a few hours! More
by davisj
Employees Worked With
Lexie
June 17, 2026
Brian in the service department recently did a service on my G-Wagon. The repairs were completed efficiently, and the car was returned to me very clean! I had a great experience from start to finish at thi my G-Wagon. The repairs were completed efficiently, and the car was returned to me very clean! I had a great experience from start to finish at this dealership and would highly recommend them! More
by crystalknpp
Employees Worked With
Brian H
June 11, 2026
After purchasing my new CLE, I had a few issues with the speedometer display glitching, the service department looked at my vehicle quickly and my technician Cole M got my car working again. speedometer display glitching, the service department looked at my vehicle quickly and my technician Cole M got my car working again. More
by OP Randall Johnson
Employees Worked With
Cole Minich
June 10, 2026
My service technician Chris Emeis did some work on my C300, and advised me that one of my concerns was actually covered by a warranty extension and got it fixed for me for free C300, and advised me that one of my concerns was actually covered by a warranty extension and got it fixed for me for free More
by Topherrayl5p
Employees Worked With
Chris Emeis
June 10, 2026
The service department at Hendrick Motors of Charlotte is fantastic. I was able to meet Tracey Mullis there on the warranty admin team. Her positive attitude and warm personality are wonderful. The entire te fantastic. I was able to meet Tracey Mullis there on the warranty admin team. Her positive attitude and warm personality are wonderful. The entire team here is absolutely outstanding. They provide excellent customer service. I highly recommend visiting this dealership for your needs. More
by rkosten@carolina.rr.com
Employees Worked With
TRACEY MULLIS - Warranty Administrator , . .
