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Hendrick Motors of Charlotte - Mercedes-Benz
Charlotte, NC
970 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 970 reviews
April 29, 2026
Great experience! I have purchased with Hendrick group before and was browsing again for a new car. Alexa (Lexie) D’Hondt at the front desk was so charismatic and help I have purchased with Hendrick group before and was browsing again for a new car. Alexa (Lexie) D’Hondt at the front desk was so charismatic and helpful in getting me to the right salesperson for my needs. She is born for that sales role, if/when the opportunity arises. Natural entertainer too, which helps the experience! More
by Mattdobert
Employees Worked With
Jaymar Williams
April 21, 2026
Had a great experience buying my AMG GLE 53 from Hendricks Mercedes Benz Dealership. My sales person (Morgan) did a excellent job thought out the process. I would like to thank the entire Hendricks Hendricks Mercedes Benz Dealership. My sales person (Morgan) did a excellent job thought out the process. I would like to thank the entire Hendricks team for all their assistance and making me feel like a important customer. Thank you More
by tryvette
Employees Worked With
Morgan
April 21, 2026
I purchased a new Mercedes GLE. Hendrick Mercedes is an excellent dealership, with great customer service. Salesman Justin was terrific, very helpful. I would definitely recommend H Hendrick Mercedes is an excellent dealership, with great customer service. Salesman Justin was terrific, very helpful. I would definitely recommend Hendrick Mercedes. More
by Wb13
Employees Worked With
Justin Obregon
April 21, 2026
I got my car serviced recently, and I asked for John as my adviser. There is a very good reason for this, as John has helped me before and got my old Sl 63 back into shape. This time was if possible even my adviser. There is a very good reason for this, as John has helped me before and got my old Sl 63 back into shape. This time was if possible even better, John was fantastic and helped me beyond what I was expecting. On a scale from 1 - 10, I have to say I give John a 17 for his professionalism and willingness to help even with things outside the norm. More
by T Hessler
Employees Worked With
John Derrico
April 20, 2026
Savannah is very professional and most important honest. She went out of her way to make sure I received all discounts and coupons available to me. In this economy this is very important. I will recommend h She went out of her way to make sure I received all discounts and coupons available to me. In this economy this is very important. I will recommend her to all my friends and family. Savannah you’re Amazing 🤩 More
by RN-Spragion
Employees Worked With
Savannah Kummelman
April 10, 2026
I have had a wonderful experience with Hendricks Mercedes service department Especially Jonathan my service advisor who was helpful insightful and did an overall great job. service department Especially Jonathan my service advisor who was helpful insightful and did an overall great job. More
by carltonbro
Employees Worked With
Jonathan
April 01, 2026
I’ve never had a better customer service experience than I did with Tom Aumuller at Hendrick Mercedes. Tom and the team made the entire process smooth, enjoyable, and stress-free. He was professional, hones I did with Tom Aumuller at Hendrick Mercedes. Tom and the team made the entire process smooth, enjoyable, and stress-free. He was professional, honest, and went above and beyond to make sure everything was perfect. I’ll definitely be back for my next AMG. More
by alvardavalos
Employees Worked With
Tom Aumuller
