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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

Overview
Reviews
Vehicles
5.0
953 Reviews
Call Dealership (844) 505-0062
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5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 953 reviews

February 04, 2026

Savannah is THEE absolute best service provider. She is always attentive, always pleasant, understanding, and always finds options to help find the best way to address my automotive needs. Whenever More

by Pastorqlburrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savannah
Report | Print
February 01, 2026

Tyler Marshall was amazing! He took so much time to help me, answer any questions i had and make the entire experience amazing. zero pressure, just genuine help. highly recommen More

by leslie h
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Marshall
Report | Print
January 29, 2026

Ryder Mullis was great to work with when I brought my car in for service. More

by Greg99mullis
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryder Mullis
Report | Print
January 28, 2026

I Just had my 2023 EQB serviced at Hendrick Motors of Charlotte. My service advisor Ryder Mullis was very kind and professional and wonderful to work with. Hendrick Motors of Charlotte is the BEST in the More

by tracey.mullis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryder Mullis
Report | Print
January 25, 2026

Tyler Marshall greeted me and held the door for me and was very thoughtful and kind. Very nice young man More

by marshallangie1
Recommend Dealer
Yes
Employees Worked With
Tyler Marshall
Report | Print
Jan 29, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Marshallangie1, we are so happy to read such a great review about Hendrick Motors of Charlotte - Mercedes-Benz! We do hope we can be of assistance in the future. Take care!

January 23, 2026

service was completed in a timely manner, and I was particularly impressed with my service advisor, Devin. Devin provided clear communication regarding my vehicle's maintenance needs and emphasized the More

by marloncny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Ledbetter
Report | Print
Jan 29, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Marloncny, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We can't wait to see you again, have a great day.

January 16, 2026

Large dealership but with personalized and attentive customer care. Justin made sure the car iness ordering from the factory was exactly what I wanted. He made sure to keep me informed of its progress a More

by CapeAnton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jan 29, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Capeanton, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

January 12, 2026

Kind, responsive and reliable. Huge appreciation for Tyler Marshall. He is the reason for my 5-star experience :) !! More

by smksmith212
Recommend Dealer
Yes
Employees Worked With
Tyler Marshall
Report | Print
Jan 29, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Smksmith212, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

January 07, 2026

Best service department in Charlotte, hands down. Great operation. Very professional. Could not ask for a better experience. More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryder Mullis and Savannah Kummelman
Report | Print
Jan 13, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Ks, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

December 30, 2025

I highly recommend the Hendrick Motors service dept and Service Advisor RYDER MULLIS. He was well informed and answered all my questions. RYDER was such a pleasure to work with! More

by rkosten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RYDER MULLIS
Report | Print
Jan 01, 2026 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Rkosten, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

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