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Hendrick Motors of Charlotte - Mercedes-Benz
Charlotte, NC
955 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 955 reviews
February 24, 2026
This dealer was excellent in all aspects of my request for services for my two Mercedes. Very quick accommodations; thorough interactions in partnering relationship with me as to my autos servicing needs for services for my two Mercedes. Very quick accommodations; thorough interactions in partnering relationship with me as to my autos servicing needs and status; great engaged, highly competent and cheerful attitude from everyone involved… i felt completely assured that this dealer and staff would do a thorough and tedious assessment of my autos- I had no doubts that but that they were dedicated in their roles to providing me with the best service possible. Hendrick has the best team and dynamics in this region… they me er skip a chance for 5-star service… they are the reason this household has depended on them for two dozen years! More
by Brenda Tcherkezian
Employees Worked With
Every employee and staff
February 07, 2026
Have visited this dealership several times and I am met with the same positive experience. Employees are always on top of things and genuinely care about me. Tyler Marshall was one of the many employees th with the same positive experience. Employees are always on top of things and genuinely care about me. Tyler Marshall was one of the many employees that wowed me! Can always count on this dealership to give me a 10/10 experience :). More
by smksmith212
Employees Worked With
Tyler Marshall
February 04, 2026
Savannah is THEE absolute best service provider. She is always attentive, always pleasant, understanding, and always finds options to help find the best way to address my automotive needs. Whenever She is always attentive, always pleasant, understanding, and always finds options to help find the best way to address my automotive needs. Whenever at Hendrick Motors Mercedes, ask for Savannah. More
by Pastorqlburrell
Employees Worked With
Savannah
February 01, 2026
Tyler Marshall was amazing! He took so much time to help me, answer any questions i had and make the entire experience amazing. zero pressure, just genuine help. highly recommen He took so much time to help me, answer any questions i had and make the entire experience amazing. zero pressure, just genuine help. highly recommend working with him! More
by leslie h
Employees Worked With
Tyler Marshall
January 28, 2026
I Just had my 2023 EQB serviced at Hendrick Motors of Charlotte. My service advisor Ryder Mullis was very kind and professional and wonderful to work with. Hendrick Motors of Charlotte is the BEST in the Charlotte. My service advisor Ryder Mullis was very kind and professional and wonderful to work with. Hendrick Motors of Charlotte is the BEST in the business. I highly recommend this dealership. More
by tracey.mullis
Employees Worked With
Ryder Mullis
January 23, 2026
service was completed in a timely manner, and I was particularly impressed with my service advisor, Devin. Devin provided clear communication regarding my vehicle's maintenance needs and emphasized the particularly impressed with my service advisor, Devin. Devin provided clear communication regarding my vehicle's maintenance needs and emphasized the importance of completing them. His professionalism and knowledge made a positive impact on my experience. More
by marloncny
Employees Worked With
Devin Ledbetter
January 16, 2026
Large dealership but with personalized and attentive customer care. Justin made sure the car iness ordering from the factory was exactly what I wanted. He made sure to keep me informed of its progress a customer care. Justin made sure the car iness ordering from the factory was exactly what I wanted. He made sure to keep me informed of its progress across the ocean. More
by CapeAnton
Employees Worked With
Justin
