Hendrick Motors of Charlotte - Mercedes-Benz

Kind, responsive and reliable. Huge appreciation for Tyler Marshall. He is the reason for my 5-star experience :) !! Huge appreciation for Tyler Marshall. He is the reason for my 5-star experience :) !! More

Best service department in Charlotte, hands down. Great operation. Very professional. Could not ask for a better experience. Great operation. Very professional. Could not ask for a better experience. More

I highly recommend the Hendrick Motors service dept and Service Advisor RYDER MULLIS. He was well informed and answered all my questions. RYDER was such a pleasure to work with! Service Advisor RYDER MULLIS. He was well informed and answered all my questions. RYDER was such a pleasure to work with! More

Savannah Kummelman Has good knowledge and provided great repair advices. Got both rear light and battery issue resolved smoothly. repair advices. Got both rear light and battery issue resolved smoothly. More

John D'Errico's knowledgeable explanation of the issues made our aggravating experience tolerable! We broke down 50 miles away and was towed- along with our utility trailer on a flatbed to Hendricks. After made our aggravating experience tolerable! We broke down 50 miles away and was towed- along with our utility trailer on a flatbed to Hendricks. After a couple days to track down the needed repair part, we drove away happy MB/Airstream campers. Thank you, John, you saved the day! More

Jonathan Toth is my advisor and he provides excellent customer service and is courteous. and easy to talk to. customer service and is courteous. and easy to talk to. More

Excellent customer service. The dealership when above and beyond to accommodate my needs. Very professional! The dealership when above and beyond to accommodate my needs. Very professional! More

Hendrick motors of charlotte is my favorite Mercedes Benz dealership. The staff there are very friendly and always are attentive to my needs in a vehicle. This is my 3rd mercedes Benz I have purchased from t dealership. The staff there are very friendly and always are attentive to my needs in a vehicle. This is my 3rd mercedes Benz I have purchased from this dealership. Wale has been my go to salesperson and has help me purchase 2 vehicles, My wife purchase a glc a couple of years ago from Hendrick Motors of Charlotte. More

I can’t say enough about how wonderful Jonathan was during my 30,000-mile maintenance! He had my loaner car ready the moment I walked in and was genuinely kind, efficient, and attentive. I shared that during my 30,000-mile maintenance! He had my loaner car ready the moment I walked in and was genuinely kind, efficient, and attentive. I shared that during a past visit—when I purchased four new tires & all that was required to put them on—I waited almost five hours with my autistic family member, who kept hounding me "I want real food & why can't we leave now?" which was very difficult. Jonathan truly listened, showed real understanding, and made sure this visit was smooth and stress-free. His kindness and compassion meant so much and turned what could’ve been a stressful day into a truly positive experience. More

I am very pleased with the level of service provided by Ryder Mullis during my recent appointment. Ryder Mullis during my recent appointment. More