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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
929 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 929 reviews

August 09, 2025

Got an apr same day for a new battery. Patrick was great and very patient with me as I am an elderly lady! More

by Sanh11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in Service
Aug 12, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Sanh11, we are so happy to read such a great review about Hendrick Motors of Charlotte - Mercedes-Benz! We can't wait to see you again, have a great day.

August 06, 2025

Hendrick Motors has always strived to provide exemplary service for my 2012 S350 since 2013 and they can be counted on to keep your baby in tip top condition. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Reeves
Aug 09, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi John, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We can't wait to see you again, have a great day.

August 06, 2025

Tom Aumuller at Hendrick took incredible care of my family. We will be back for our next vehicle from Tom and his team. More

by wwhitley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Aumuller and Noel Frideres, . .
Aug 09, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Wwhitley! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!

August 05, 2025

Great service department. Well run. Best in town. Savanah is a super service rep. Highly recommend. More

by Kshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanah
Aug 06, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Kshaw, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 04, 2025

Jonathan is great to work with. he gets the job done as quick as he can to get our trucks back on the road. More

by chriss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Toth
Aug 05, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Chriss, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2025

I worked with Patrick Bailey and he was EXCEPTIONAL! Kept me posted and made sure all my questions were answered. As far as the service, my tire light came on a day later and all 4 tires were low in air More

by Weezyparsons
Service Time
Recommend Dealer
Yes
Employees Worked With
Patrick Bailey
Aug 05, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Weezyparsons, it's experiences like yours that really keep us motivated! If you would like for us to take a look at your tires/pressure, give us a call or stop by!

July 31, 2025

I scheduled an appointment for a B schedule last week. I was greeted by Ryder Mullis who was very nice and every step after that was handled with care and professionalism. I will only be taking my Merced More

by suzukirider1300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryder Mullis
Aug 02, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hello, thank you for rating us so highly! It is fantastic to see a rating like this!

July 31, 2025

Visited hendrick motors of Charlotte to get service on my vehicle. To say the least it was an amazing experience. I was greeted by Ryder Mullis; this young man is kind and very respectful! He helped me throu More

by Cindy0192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryder Mullis
Aug 02, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Cindy0192, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We can't wait to pass your compliments along to the team!

July 30, 2025

Cliff is wonderful, knowledable great service. i switched to where Cliff is on Independant from Pineville. Independent dealer much better More

by GLC 300 HRB
Recommend Dealer
Yes
Employees Worked With
Chris Autry
Aug 02, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Glc 300 Hrb! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 29, 2025

Good service, easy to get appointments, excellent feedback and solid work. Was impressed overall with thorough inspection of whole car, not just blindly doing one thing and ignoring others. More

by Pavel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Williams
Jul 30, 2025 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Pavel, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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