Hendrick Motors of Charlotte - Mercedes-Benz

David Artieri was extremely helpful and answering all my question’s. I would very much recommend working with him! question’s. I would very much recommend working with him! More

Hendrick motors of charlotte has a great staff that’s always super helpful. David artieri helped me out during my visit and he was awesome! He answered all of my questions and provided excellent customer always super helpful. David artieri helped me out during my visit and he was awesome! He answered all of my questions and provided excellent customer service. More

Working with Stacey, the service lane manager, was such a great experience! She keeps the service drive running like clockwork, takes amazing care of her team of advisors, and makes you feel truly looked a a great experience! She keeps the service drive running like clockwork, takes amazing care of her team of advisors, and makes you feel truly looked after. She answered all my questions right away with so much kindness and professionalism. Even got me with the appropriate advisor. She went above and beyond. Hendrick Motors is lucky to have someone as warm, honest, and knowledgeable as her!!! More

David Artieri was extremely helpful and knowledgeable. He took the time to answer all of my questions about my car and made sure I understood everything. Great customer service and a pleasure to work with He took the time to answer all of my questions about my car and made sure I understood everything. Great customer service and a pleasure to work with. Highly recommend David! More

Working with Tracey on my warranty claim was a fantastic experience! She made the entire process seamless, professional, and courteous, always answering my questions promptly. It's refreshing to know that experience! She made the entire process seamless, professional, and courteous, always answering my questions promptly. It's refreshing to know that Hendricks has such knowledge, honest, and reputable staff like Tracey to deal with!! More

Tracey at Hendrick Motors is incredible! She turned what could have been a complicated warranty claim into the smoothest, most hassle free experience. Highly professional, super efficient, a She turned what could have been a complicated warranty claim into the smoothest, most hassle free experience. Highly professional, super efficient, and truly wonderful to deal with. Her and the entire service department made my day! More

I brought my car here and my certified technician Avian C performed the B service. He completed the service quickly while still being thorough and professional. I was able to watch my car through the window performed the B service. He completed the service quickly while still being thorough and professional. I was able to watch my car through the window and I’m impressed with how clean the whole shop was. The service department here is the best around! More

David Artieri was knowledgeable, answered all my Mercedes questions, and provided outstanding customer service. Highly recommend! questions, and provided outstanding customer service. Highly recommend! More

David Artieri was extremely helpful and took the time to answer all of my questions about my car. He was knowledgeable, patient, and explained everything clearly without making me feel rushed. I really appr answer all of my questions about my car. He was knowledgeable, patient, and explained everything clearly without making me feel rushed. I really appreciated his professionalism and willingness to help. Great customer service—I would definitely recommend working with David! More

Came in recently for some service and everyone was very nice. Lexie offered me snacks and drinks right when I walked in, and brought me to find my advisor. Pleasurable experience. nice. Lexie offered me snacks and drinks right when I walked in, and brought me to find my advisor. Pleasurable experience. More