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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
906 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 906 reviews

November 11, 2022

Kylie is always very helpful. Every time I come in I always feel very welcomed. The dealership does a great job of making sure clients of all ages are treated with kindness and re More

by Bonez
Recommend Dealer
Yes
Employees Worked With
Kylie Cook
Nov 15, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Bonez, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2022

I took my 2005 c240 to Hendrick Motors of Charlotte last month for service and the service staff were very helpful. The dealership was very neat and clean and talked to some of the sales staff about purchas More

by cfpzx10r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Dagenhard, Tyler Johnson
Nov 09, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Cfpzx10r, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 07, 2022

John was very professional and efficient. Kept me informed during the entire process.Thank you! More

by td1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Derrico
Nov 09, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 01, 2022

John D’Errico was so welcoming and insightful when I had to drop my car off for service. He also kept me informed throughout the process. More

by Susan D'Errico
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John D’Errico
Nov 03, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Susan D'Errico, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

November 01, 2022

Had a great experience with John D'Errico. He was super friendly, knowledgeable, and keep me up to date during the whole process. Highly recommend seeing John for any MB service needs. More

by Julie McGarry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
. .
Nov 03, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Julie Mcgarry, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

October 31, 2022

Excellent, professional. Ordered GT53. Kaitlin supported me every step of the way. Love the car. Very much appreciated. More

by Pafaillace100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlin Coble, Jared Lahm
Nov 02, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Pafaillace100, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

October 31, 2022

Kristan is the bomb! We came in with our car fully disabled. Parts were not available for the car but Kristan found a way. He got us a used part for a quarter of the cost More

by TMama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristan
Nov 02, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Tmama, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! If you're ever in need of more help, please let us know!

October 29, 2022

brought my car in for service and had a great experience. My service advisor John D'errico kept me informed every step of the way. The waiting area was beautiful and the coffee was out of this world. I will More

by dlp38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John D.Errico
Nov 01, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Dlp38, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

October 28, 2022

Kristan is amazing! Very professional And accommodating, fit me into their busy schedule and got me in and out quickly. More

by Anissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristan SantaClaus
Oct 31, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Anissa, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Thanks again for the recommendation, and have an amazing day!

October 28, 2022

The best experience i have ever had. Our manager was Elkin F. He is the best manager! If you are going to buy a car, then you will definitely turn to him! thanks for this wonderful exp More

by Pavel S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elkin Franco
Oct 31, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Pavel S, we're glad to hear you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

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