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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
906 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 906 reviews

September 28, 2022

Very friendly and accommodating 😊 I would recommend Hendricks Mercedes of Charlotte. I have been a Mercedes owner for over 15 years and have and will service my Mercedes here. More

by Tiffanyfowler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tatum Macomson
Oct 01, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Tiffanyfowler, thank you for sharing your positive experience! We appreciate your loyalty and we can't wait to see you again!

September 28, 2022

Kristan is honest and reliable. He always goes the extra mile. I love the video walk around. It helps me understand the discussion with Kristan. More

by Tiffanyfowler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristan
Oct 01, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Tiffanyfowler, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 16, 2022

Stopped by to browse and the staff was very helpful. Very polite, professional and not pushy which I really appreciate. More

by bwilliams42222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
Sep 20, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Bwilliams42222, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

September 16, 2022

Camden Porta is very professional, I purchase a new car and was deliver to my door step in a very efficient transaction Love buying car that way a very easy and quick without any effort. More

by Simon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camden Porta, . ., Tyler Johnson
Sep 20, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Simon, thanks for your praise and kind comments about Cam and our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 12, 2022

Pierce Tinney was very helpful and friendly! He made us feel comfortable and welcome! Best experience we’ve had at a dealership! Ask for Pierce, you won’t be disappointed! More

by Toho
Recommend Dealer
Yes
Employees Worked With
Pierce Tinney
Sep 15, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Toho, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! Thank you, and have a fantastic day!

September 06, 2022

Eddie (mechanic) is main reason why we love this location. He’s very good at it and very friendly. He cares. Also he’s very handsome and tall! Very cool guy. Would definitely recommend coming he More

by Drexdon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edvinas Buta
Sep 06, 2022 -

Drexdon responded

Love you Eddie! I will ask for you again bro!!! You are awesome guy. Already look up to you

August 31, 2022

By far the best service we ever had at any dealership. Kristan our server advisor has been amazing! Great communication, friendly and he really knows his stuff. Michael our technician was amazing as well. More

by qlesliqu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristian and Michael
Sep 07, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Qlesliqu, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 30, 2022

Tristan answered all the questions I had while I was here. He was very kind and helpful. Very impressed, I will be visiting again. More

by Banana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tatum Macomson
Sep 02, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Banana, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2022

Tristan was very knowledgeable, helpful and went above and beyond to answer all of the questions I had. I would highly recommend seeing him for any service questions/concerns you might have. More

by Loretta L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Lingle
Sep 02, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Loretta L, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

August 30, 2022

Stopped by to ask a few questions about my new car and Tristan from the service department answered all of them. Very smart young man! More

by Scott J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan
Sep 02, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Scott J, we are so happy to read such a great review about Hendrick Motors of Charlotte - Mercedes-Benz! Until the next time we meet, take care!

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