Hendrick Motors of Charlotte - Mercedes-Benz

Everyone was prompt and easy to communicate with. When I got to the dealership, someone sent me in the right direction. Got me out of there quickly. When I got to the dealership, someone sent me in the right direction. Got me out of there quickly. More

Have purchased and serviced through Hendrik Mercedes for several years. From my original CPO purchase to ongoing maintenance and warranty issues they have always come through for me. Jake was my Service tec several years. From my original CPO purchase to ongoing maintenance and warranty issues they have always come through for me. Jake was my Service tech on this last visit and he accommodated me way above and beyond for the work that needed to be done, and I am so appreciative of his time and efforts. Warranty service was completed with flying colors and once again confirmed my choice and Hendrik Mercedes. Thank you. More

Very nice and modern showroom Also customer service. was very professional and welcoming, appointment was kept on time. was very professional and welcoming, appointment was kept on time. More

Jake was very friendly and efficient. He explained everything that was to be done and reviewed the final charges throughly. Great experience! He explained everything that was to be done and reviewed the final charges throughly. Great experience! More

Great service, provide easy to understand information, and John was great at communicating and explaining service recommendations! and John was great at communicating and explaining service recommendations! More

Jake did a great job, as did the service team generally. On point, and on time. On point, and on time. More

Jake's team in the service dept is A++, I especially like the tech sending me a video of the car on the rack and under the hood. Showing me specifics on wear on tires, brakes etc. I feel very comfortable hit the tech sending me a video of the car on the rack and under the hood. Showing me specifics on wear on tires, brakes etc. I feel very comfortable hitting the road after they have serviced, I know it is in good shape and road ready! More

If you work for a company or need fleet sales reach out to Stephanie to look at your corporate partnership benefits on new vehicles, parts and service. certain restrictions apply. but if you need anythin to Stephanie to look at your corporate partnership benefits on new vehicles, parts and service. certain restrictions apply. but if you need anything this dealership, has you covered. New, used, parts and service. Hendrick Motors of Charlotte and their team take amazing care of their clients, and you will become family. the dealership is pristine, and the amenities are top notch. They have been recognized as the best of the best. More

Patrick provides great service Very professional Takes very good care of the customer would highly recommend him as your service coordinator very good care of the customer would highly recommend him as your service coordinator More

John Dwyer was a great help in getting me connected with the right salesperson, making my car purchase smooth and stress-free. His professionalism and genuine care stood out throughout the process. I would the right salesperson, making my car purchase smooth and stress-free. His professionalism and genuine care stood out throughout the process. I would absolutely return to Hendrick Motors of Charlotte in the future and look forward to buying more cars. More