Hendrick Motors of Charlotte - Mercedes-Benz

Tracey the warranty administrator at Hendrick Motors of Charlotte is such a beautiful soul. She was super kind and answered my questions in a timely manner. Charlotte is such a beautiful soul. She was super kind and answered my questions in a timely manner. More

Brought my car in for a service and was impressed with the process. Chris E kept me informed and helped me resolve all of my issues. the process. Chris E kept me informed and helped me resolve all of my issues. More

I recommend the service department here. The technicians always go above and beyond. Cole M services all of my cars. I will not take them anywhere else! The technicians always go above and beyond. Cole M services all of my cars. I will not take them anywhere else! More

I came in recently to just get mothers B service done, I brought my daughter with me and we just sat in the lounge area. Multiple workers came over to check on me and my daughter and was playing with her wh brought my daughter with me and we just sat in the lounge area. Multiple workers came over to check on me and my daughter and was playing with her while I did my work. Lexie even brought her a teddy bear to play with so she would stop crying. This really made the experience for me a lot better since I was there for a few hours! More

Great work on my E class from Cole M. Very knowledgeable, and the video was very helpful. Thank you! Very knowledgeable, and the video was very helpful. Thank you! More

Brian in the service department recently did a service on my G-Wagon. The repairs were completed efficiently, and the car was returned to me very clean! I had a great experience from start to finish at thi my G-Wagon. The repairs were completed efficiently, and the car was returned to me very clean! I had a great experience from start to finish at this dealership and would highly recommend them! More

My service technician Chris Emeis did some work on my C300, and advised me that one of my concerns was actually covered by a warranty extension and got it fixed for me for free C300, and advised me that one of my concerns was actually covered by a warranty extension and got it fixed for me for free More

The service department at Hendrick Motors is top notch! I only trust them with my G500. Cole M here is very experienced with the G wagons keeping me driving confidently. I only trust them with my G500. Cole M here is very experienced with the G wagons keeping me driving confidently. More

Great experience! I have purchased with Hendrick group before and was browsing again for a new car. Alexa (Lexie) D’Hondt at the front desk was so charismatic and help I have purchased with Hendrick group before and was browsing again for a new car. Alexa (Lexie) D’Hondt at the front desk was so charismatic and helpful in getting me to the right salesperson for my needs. She is born for that sales role, if/when the opportunity arises. Natural entertainer too, which helps the experience! More

Had a great experience buying my AMG GLE 53 from Hendricks Mercedes Benz Dealership. My sales person (Morgan) did a excellent job thought out the process. I would like to thank the entire Hendricks Hendricks Mercedes Benz Dealership. My sales person (Morgan) did a excellent job thought out the process. I would like to thank the entire Hendricks team for all their assistance and making me feel like a important customer. Thank you More