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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

Overview
Reviews
Vehicles
5.0
865 Reviews
Call Dealership (844) 505-0062
View Awards

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 865 reviews

June 02, 2022

Friendly and professional service. John vas very courteous and explain everything the car needed immediately and long term More

by Nazih.elmalek
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Derrico
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Jun 07, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Nazih.elmalek, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We can't wait to see you again, have a great day.

Helpful
June 01, 2022

Edvanis Buta was Super he gives excellent customer service and i highly recommend him for future services! More

by ericmoster9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edvinas Buta
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Jun 03, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Ericmoster9, we are so happy to read such a great review about Hendrick Motors of Charlotte - Mercedes-Benz! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 01, 2022

Eddie was amazing when working on my car! Would definitely recommend working with him again More

by averymguild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie
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Jun 03, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Averymguild, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
May 31, 2022

My experience at Hendrick Motors of Charlotte was beyond my expectations. I will continue to service my vehicle at this dealership. More

by cindy g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Calo, Michael Ortega, Chris Biche, Kristan, John, Zak, Jake, Freddie, . ., Tyler Johnson
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Jun 02, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Cindy G, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We can't wait to see you again, have a great day.

Helpful
May 31, 2022

Great experience with the whole process. my technician edvinas was very informative and helpful. Highly recommend More

by smborrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edvinas Buta
Report | Print
Jun 02, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Smborrell, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We do hope we can be of assistance in the future. Take care!

Helpful
May 23, 2022

I am never pressured to purchase parts or services. Service Assistants are fair and honest. Very different from the other Mercedes dealer in town. More

by karenchandler20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service
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May 26, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Karenchandler20, it's experiences like yours that really keep us motivated! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Motors of Charlotte - Mercedes-Benz!

Helpful
May 23, 2022

Great dealership service for service and communication with their service They did a great job More

by ssavage66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zak
Report | Print
May 26, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Ssavage66, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 16, 2022

Elkin franco was great helping us with our sprinter van. Highly recommend you to work whit him. More

by Christian flores
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elkin franco
Report | Print
May 18, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Christian Flores, we are so happy to read such a great review about Hendrick Motors of Charlotte - Mercedes-Benz! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Helpful
May 16, 2022

I stop by to check a few sprinters. Elkin show me the vehicles and provide a great experience More

by christianf2811
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elkin franco
Report | Print
May 16, 2022 -

christianf2811 responded

Great experience

Helpful
May 16, 2022

Friendly, knowledgeable, and diligent. From the reception desk to the Salesforce to the service people they are all professionals and Customer oriented. Well trained. I was a Dealer sales More

by ericmalkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter McCreery , . .
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May 18, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Ericmalkin, we are so happy to read such a great review about Hendrick Motors of Charlotte - Mercedes-Benz! We're looking forward to your next visit with us!

May 18, 2022 -

ericmalkin responded

This review is no more than you all deserve. Well done!!

Helpful
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