Hendrick Motors of Charlotte - Mercedes-Benz

Chelsey at the front desk provided excellent service and connected me to a great service advisor! Will come to this dealership when I’m ready to purchase a new car. connected me to a great service advisor! Will come to this dealership when I’m ready to purchase a new car. More

Walked into the dealership and was welcomed with a kind smile from Mackinnley. She answered all questions I needed. smile from Mackinnley. She answered all questions I needed. More

This is an awesome dealership very clean and professional please ask for Elkin is he an awesome sales person very knowledgeable he goes above and beyond to make sure you are extremely satisfied with your pur please ask for Elkin is he an awesome sales person very knowledgeable he goes above and beyond to make sure you are extremely satisfied with your purchase. More

Made a follow up phone call consultation today. I finished testing all that Kylie taught me and all worked out great. I can now enjoy and appreciate the GKA much more! Thank you again. I finished testing all that Kylie taught me and all worked out great. I can now enjoy and appreciate the GKA much more! Thank you again. More

Oil change was QUICK. ..in and out!! Even got my car washed for free while it was there!! ..in and out!! Even got my car washed for free while it was there!! More

Everything at the dealership was clean professional and service was great.. look forward to my next visit service was great.. look forward to my next visit More

I've been going to this location for over a year and I continue to always be pleased with the customer service. Nina at the front desk is so helpful and always goes above and beyond to get me the help i n continue to always be pleased with the customer service. Nina at the front desk is so helpful and always goes above and beyond to get me the help i need! More

Kylie cook was very delightful as I came in asking about questions about a vehicle. Even when she didn’t know the answer she would find out for me. questions about a vehicle. Even when she didn’t know the answer she would find out for me. More

Kristan was very knowledgeable and provided great customer service. He took the time to explain the problem and made every effort to diagnose the issues with my car. customer service. He took the time to explain the problem and made every effort to diagnose the issues with my car. More