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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
906 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 906 reviews

July 30, 2022

Walked into the dealership and was welcomed with a kind smile from Mackinnley. She answered all questions I needed. More

by Gavin Stafford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackinnley
Aug 02, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Gavin Stafford, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

July 30, 2022

This is an awesome dealership very clean and professional please ask for Elkin is he an awesome sales person very knowledgeable he goes above and beyond to make sure you are extremely satisfied with your pur More

by Groundx21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elkin Franco
Aug 02, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Groundx21, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! If you have any further questions, please don't hesitate to reach out!

July 30, 2022

Made a follow up phone call consultation today. I finished testing all that Kylie taught me and all worked out great. I can now enjoy and appreciate the GKA much more! Thank you again. More

by Sison.jaime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie
Aug 01, 2022 -

Sison.jaime responded

As noted above i am very satisied with the services received.

July 29, 2022

Chelsey was super helpful as soon as I walked in the door. She set me up with the perfect salesman! More

by Charles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsey Greene
July 22, 2022

Oil change was QUICK. ..in and out!! Even got my car washed for free while it was there!! More

by noelfrideres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Johnson
Jul 27, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Noelfrideres, thanks for your praise and kind comments about our team. If you're ever in need of more help, please let us know!

July 18, 2022

Everything at the dealership was clean professional and service was great.. look forward to my next visit More

by Carmenbardino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Jul 21, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Carmenbardino, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

July 16, 2022

I've been going to this location for over a year and I continue to always be pleased with the customer service. Nina at the front desk is so helpful and always goes above and beyond to get me the help i n More

by Alisha Eudy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Folino
Jul 21, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Alisha Eudy, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

July 14, 2022

Kylie cook was very delightful as I came in asking about questions about a vehicle. Even when she didn’t know the answer she would find out for me. More

by Garth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie Cook
Jul 21, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Garth, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We do hope we can be of assistance in the future. Take care!

July 13, 2022

Kristan was very knowledgeable and provided great customer service. He took the time to explain the problem and made every effort to diagnose the issues with my car. More

by Melaniebm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristan
Jul 21, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Melaniebm, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!

June 30, 2022

I came in for service and Kristan was phenomenal. He was knowledgeable and communicative. There was never a moment where I didn’t know exactly what was going on with my car. Amazing customer service! More

by Sainte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristan
Jul 02, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Sainte, we are so happy to read such a great review about Hendrick Motors of Charlotte - Mercedes-Benz! Thank you, and have a fantastic day!

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