Hendrick Motors of Charlotte - Mercedes-Benz

John and Sarah were excellent Hendricks does a great job it’s a very comfortable place to wait and their representatives stay on top and update on progress of your job while you are waiting I highly recomm it’s a very comfortable place to wait and their representatives stay on top and update on progress of your job while you are waiting I highly recommend this dealership and especially Sarah and John as the people helping to make your appointment as comfortable as possible I give them and Hendricks Mercedes a 10+ More

This was was first maintenance on my Mercedes Benz GLB. Freddie was my service advisor and made the process so easy and pleasant. He went beyond the call in making sure I understood everything that would Freddie was my service advisor and made the process so easy and pleasant. He went beyond the call in making sure I understood everything that would be taking place and made sure I got to work on time and was picked up once all the work was completed. Kudos to Freddie!! More

John D'Errico listened to me when I got to the dealership. Although Mercedes has a text message system throughout your service, John took the time to checkin with me. He also set up an immediate f dealership. Although Mercedes has a text message system throughout your service, John took the time to checkin with me. He also set up an immediate followup with a product specialist. It was the easiest visit ever at a car dealership. More

Thanks to the great customer service provided to us by John D'Errico we had a effortless visit. He put us at ease with his precise knowledge, was very friendly and had an answer for all of our questions. John D'Errico we had a effortless visit. He put us at ease with his precise knowledge, was very friendly and had an answer for all of our questions. He made the entire experience smooth from start to finish! More

John D'Errico provider excellent service and was very knowledgeable explaining what needed to be done in an easily digestible manner. I will definitely be requesting John D'Errico for all service moving knowledgeable explaining what needed to be done in an easily digestible manner. I will definitely be requesting John D'Errico for all service moving forward. More

From our first contact online with Hendrick Motors of Charlotte and all the way through the sales and delivery process, our experience with all of the people at Hendrick exceeded expectations. Our spe Charlotte and all the way through the sales and delivery process, our experience with all of the people at Hendrick exceeded expectations. Our special Thanks go to Scott Miller our Sales Consultant, Michael Fargas, our Finance Manager, Fred our walk-around and vehicle demonstration expert, and Sarah, our Client Services Manager. We drove 900 miles to do business with Scott, Michael, Fred and Sarah and are so glad we did. These wonderful people give Hendrick Motors the Great Reputation that the dealership deserves and can be so proud of. More

John D’Errico was very helpful when I brought my car to the dealership. Answered all questions and extremely informative. the dealership. Answered all questions and extremely informative. More

Elkin es una excelente persona , un gran vendedor , su atención fue muy buena , y próximamente comprare otro carro con el . atención fue muy buena , y próximamente comprare otro carro con el . More

There is unusually hassle associated with any car servicing process but Kristan made sure that wasn't the case for me. He's knowledgeable, courteous and goes the extra mile for his customers! He hand servicing process but Kristan made sure that wasn't the case for me. He's knowledgeable, courteous and goes the extra mile for his customers! He handled all my questions with the ease and comfort of someone who is clearly very thorough and experienced. Overall wonderful service! More

Scott Miller was wonderful working with us we never came to the dealership before we took possession. When we got there the car was ready to go we signed some papers and was on our way. Highly recommend thi to the dealership before we took possession. When we got there the car was ready to go we signed some papers and was on our way. Highly recommend this dealership for anyone interested in buying a Benz. Definitely will use them again More