Hendrick Motors of Charlotte - Mercedes-Benz

Wale is the best! !! Built the car with him he kept me updated until it arrived always answered any questions that I had (even after hrs) quick process everything was g !! Built the car with him he kept me updated until it arrived always answered any questions that I had (even after hrs) quick process everything was great More

First time using this dealership. Clean waiting area. Time for service completion was minimal. Received a video from the technician introducing himself once vehicle was pulled into th Clean waiting area. Time for service completion was minimal. Received a video from the technician introducing himself once vehicle was pulled into the bay area. Professional and courteous staff upon arrival and departure. More

Great service and professional staff. Wali the salesperson and Fred the concierge were both very good. The finance manager was also very organized and competent. It was a smooth sales pro Wali the salesperson and Fred the concierge were both very good. The finance manager was also very organized and competent. It was a smooth sales process. More

I visited the dealership with my mom while she was having service. The staff were all very kind to me and I love the snack bar! service. The staff were all very kind to me and I love the snack bar! More

Had a great experience when me wife purchased her c-class. They made its super easy and there was no pressure. Everyone was super friendly and helpful. c-class. They made its super easy and there was no pressure. Everyone was super friendly and helpful. More

John was extremely helpful in describing the 3 recall items that needed to be done. I’m not accustomed to dealer service people being so friendly and accommodating. Thanks John. items that needed to be done. I’m not accustomed to dealer service people being so friendly and accommodating. Thanks John. More

Salesperson Tyler Antrum is highly recommended to work with. He has a vast knowledge base and patiently answers all questions. He made the experience a breeze as I was busy that day. His follow up with. He has a vast knowledge base and patiently answers all questions. He made the experience a breeze as I was busy that day. His follow up after mentioning a concern was outstanding. More

Hunter helped me find the car of my choice and had it delivered directly to my home on the coast. delivered directly to my home on the coast. More

Awesome experience here with a big shoutout to Cassidy Maxwell for helping me trade in my car and find the exact new car I wanted. Not only was she super accommodating, but she got everything done quickly Maxwell for helping me trade in my car and find the exact new car I wanted. Not only was she super accommodating, but she got everything done quickly and efficiently. Everyone at the dealership made sure I was taken care of and made me feel welcome the entire time I was there. Highly recommend finding your car here! More

I had a great experience purchasing a car from the Hendrick Motors of Charlotte - Cassidy made the entire process very easy. She was communicative, transparent and worked on a short timeline. I would Hendrick Motors of Charlotte - Cassidy made the entire process very easy. She was communicative, transparent and worked on a short timeline. I would highly recommend doing business with Cassidy and her team! More