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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
903 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 903 reviews

December 31, 2021

Hendrick Motors of Charlotte- Mercedes-Benz goes over and beyond to create a first class experience for its customers. The attention to detail and amount of care they put into each interaction is unmatched! More

by Cameron Whicker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buzan
Jan 03, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Cameron Whicker, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

December 30, 2021

Thank you Mr Michael Ortega for a great experience! My car was at Hendrick Motors of Charlotte for almost a month. You made sure that I had a loaner car the entire time. You kept me well informed the enti More

by Cliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ortega
Jan 03, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Cliff, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 29, 2021

Bought a 2021 C Class from Chris B at hendrick Mercedes of Charlotte back in January of 2021, and because of the superior service, in the process of having my grandpa buy a GLC. Not only is the dealership More

by Wagnerry02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buzan
Jan 03, 2022 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Wagnerry02, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 27, 2021

Best service I’ve experienced buying a car. Chris Buzan made the transition from my old car into the new one seamless. Will recommend anyone I know to come here for a great experience! More

by Thang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buzan
Dec 29, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thang, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 19, 2021

Exceptional service and Chong took care of my needs in a timely manner even when they were at their busiest time More

by mobley01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chong Lee
Dec 20, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Mobley01, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

December 15, 2021

What a wonder experience the dealership. Ryan Smith took care of me and my family. This is my first time in a Mercedes Benz dealership and it was awesome. I sold on the vehicle and will be back to get me on More

by Maurice Baines
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
Dec 18, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Mo, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2021

This dealership is very complementary great service. They kept me in the look the entire time. Chris Buzen helped me through the entire process while I was looking for a car. More

by Nabayant Wagner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buzen
Dec 10, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Nabayant Wagner, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 10, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Nabayant Wagner, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2021

Excellent Service from Ryan Smith . I have a GL 300. No pressure to buy Just relaxed service calls. Check ins by Tyam each day to see what I need. I really appreciate Hendrick and Ryan Smith. It was a More

by Monroe education
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
Dec 10, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Monroe Education, we are so happy to read such a great review about Hendrick Motors of Charlotte - Mercedes-Benz! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

December 08, 2021

Hi Mr. Hendrick, pleas note that I really like Mercedes. Next I purchased a GL 300 2018 black on black from Ryan Smith. He was extremely professional. Tyan respected my time. He was aytentive to my inter More

by Monroe education
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
Dec 10, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Monroe Education, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

Dec 10, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Monroe Education, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

December 02, 2021

Chris Buzan was welcoming, courteous, and quite helpful in answering my questions. I made a purchase. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buzan
Dec 02, 2021 -

David responded

Chris Buzan was welcoming, courteous, and quite helpful in answering my questions. I made a purchase. All individuals with whom I interacted were quite courteous and knowledgeable. I love my 350 GLE! D Sanders

Dec 04, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

David, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We are always more than happy to assist you if anything else comes up. Take care!

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