Hendrick Motors of Charlotte - Mercedes-Benz

Upon my arrival I was met by Chris Biche who exceeded my expectations for service. He listened to what I was specifically requesting on how I wanted my vehicle serviced. He kept me informed of the process o expectations for service. He listened to what I was specifically requesting on how I wanted my vehicle serviced. He kept me informed of the process of the service and it was completed prior to the time stipulated. I wish I could bring my 2003 F 150 there for service. More

It was such a great experience and I love my car! Our salesperson, Chris Buzan was incredibly helpful during the entire process of purchasing our GLE 350. We were dreading the whole car shopping ordeal b salesperson, Chris Buzan was incredibly helpful during the entire process of purchasing our GLE 350. We were dreading the whole car shopping ordeal because of past experiences with other dealerships. But working with Chris and his team at Hendrick Motors of Charlotte was seamless! More

Thank you so much Hendrick Motors of Charlotte for my 2022 GLC. Also thank you Ryan Smith for being the absolute best salesman I have ever been with! Very nice and patient with me and my husband and got 2022 GLC. Also thank you Ryan Smith for being the absolute best salesman I have ever been with! Very nice and patient with me and my husband and got us the best deal possible! Fred was amazing as well , thank you so much for a wonderful experience! More

Ryan Smith thank you for taking care of me and my wife on finding her dream car! it was an absolute pleasure to work with you . Thank you for everything! Enjoy the holidays! on finding her dream car! it was an absolute pleasure to work with you . Thank you for everything! Enjoy the holidays! More

I cannot express how pleased I am with Hendrick Motors of Charlotte Mercedes-Benz. Our salesperson, Ryan Smith was beyond exceptional! He was so helpful and accomodating. We had been looking for a car for mo Charlotte Mercedes-Benz. Our salesperson, Ryan Smith was beyond exceptional! He was so helpful and accomodating. We had been looking for a car for months and we had visited several other dealerships and Ryan was by far the most helpful to work with. He made it happen and I drove away in a brand new car in less than a week of contacting him. I am also pleased that the dealership didn't take advantage of the car shortage situation by adding on an additional fee to a car they had on the lot. That to me, speaks volumes of the kind of business I am dealing with and I will make the two-hour drive back to them when I want to purchase another car. It is totally worth it to walk away feeling good about your car purchase. More

My wife an I had the pleasure in working with "Sean". Sean listened to our needs and found us a car that was beyond our expectations. No pressure, chill and professional. Also, "Eric" in financing made t Sean listened to our needs and found us a car that was beyond our expectations. No pressure, chill and professional. Also, "Eric" in financing made the process easy and quick. The whole staff from reception area to service treated us like we mattered. Thank you More

The reception and the service were excellent. I specially admire the way technician was quick to respond and also the video he sent to me regarding the maintenance that was done in my car. Thank you. admire the way technician was quick to respond and also the video he sent to me regarding the maintenance that was done in my car. Thank you. More

Did not end up buying a car because of the inventory at the moment but Ryan Smith was beyond exceptional! Took his time and showed and explained everything I had to ask with a smile on his face! Thank you the moment but Ryan Smith was beyond exceptional! Took his time and showed and explained everything I had to ask with a smile on his face! Thank you for everything and I will be back! More

Go see Timothy smith- just a fantastic hard working individual , you won’t be disappointed . individual , you won’t be disappointed . More

Ryan smith did an outstanding job at selling me my new Mercedes, it’s beautiful and he was so nice and professional. Thank you ryan and Hendrick motors! Mercedes, it’s beautiful and he was so nice and professional. Thank you ryan and Hendrick motors! More