Hendrick Motors of Charlotte - Mercedes-Benz

I purchased a new Mercedes GLE. Hendrick Mercedes is an excellent dealership, with great customer service. Salesman Justin was terrific, very helpful. I would definitely recommend H Hendrick Mercedes is an excellent dealership, with great customer service. Salesman Justin was terrific, very helpful. I would definitely recommend Hendrick Mercedes. More

I got my car serviced recently, and I asked for John as my adviser. There is a very good reason for this, as John has helped me before and got my old Sl 63 back into shape. This time was if possible even my adviser. There is a very good reason for this, as John has helped me before and got my old Sl 63 back into shape. This time was if possible even better, John was fantastic and helped me beyond what I was expecting. On a scale from 1 - 10, I have to say I give John a 17 for his professionalism and willingness to help even with things outside the norm. More

Savannah is very professional and most important honest. She went out of her way to make sure I received all discounts and coupons available to me. In this economy this is very important. I will recommend h She went out of her way to make sure I received all discounts and coupons available to me. In this economy this is very important. I will recommend her to all my friends and family. Savannah you’re Amazing 🤩 More

The dealership is always immaculate. The service is top tier. They have a reputation for excellence. The service is top tier. They have a reputation for excellence. More

I have had a wonderful experience with Hendricks Mercedes service department Especially Jonathan my service advisor who was helpful insightful and did an overall great job. service department Especially Jonathan my service advisor who was helpful insightful and did an overall great job. More

The dealership is excellent…great customer service, clean and very professional. An extremely pleasant experience. and very professional. An extremely pleasant experience. More

Clean, friendly, helpful, very accommodating and easy to work with from start to finish. The sales and management are wonderful work with from start to finish. The sales and management are wonderful More

I’ve never had a better customer service experience than I did with Tom Aumuller at Hendrick Mercedes. Tom and the team made the entire process smooth, enjoyable, and stress-free. He was professional, hones I did with Tom Aumuller at Hendrick Mercedes. Tom and the team made the entire process smooth, enjoyable, and stress-free. He was professional, honest, and went above and beyond to make sure everything was perfect. I’ll definitely be back for my next AMG. More

Of course, exceptional vehicles, but also top-notch service, professional and friendly staff who are always looking out for my best interests, easy to schedule service, and reliable repair estimates. T service, professional and friendly staff who are always looking out for my best interests, easy to schedule service, and reliable repair estimates. Total package! More

I always have a good experience when I come to the dealership. All employees are welcoming and nice and helpful. Devin was awesome.! He was able to give me up-to-date information on my vehicle via tex dealership. All employees are welcoming and nice and helpful. Devin was awesome.! He was able to give me up-to-date information on my vehicle via text, which is what works best for me. More