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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
903 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 903 reviews

October 26, 2021

Ryan smith was an awesome salesman and helped my girlfriend find her car she really wanted. He was super nice and found her a car that suited her best! Hendrick motors thank you for all of your help More

by Gary roman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Smith
Oct 27, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Gary Roman, we are very happy to have provided you with such a positive experience! We're excited to pass your compliments along to Ryan! We are always more than happy to assist you if anything else comes up. Take care!

October 20, 2021

I had very good customer experience at Hendrick Motors of Charlotte. My advisor Michael was super helpful and professional. He took care of my car’s needs quickly and efficiently. He explained every detail a More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah, Tatum Macomson
Oct 21, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Amy, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 18, 2021

Excellent experience from the moment that I visited the dealer to the last minutes of my purchase. More

by dm_rguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotte Miller
Oct 21, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Dm_rguez, we are so pleased you enjoyed your visit to Hendrick Motors of Charlotte - Mercedes-Benz! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 17, 2021

Went to Hendrick Motors of Charlotte-Mercedes-Benz on Saturday 10-15-21 in need of a new car quick. I had the best Salesmen Wale Shoetan, he got me the car I was looking for and he took get care of me. W More

by srb1359
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wale Shoetan and Kylie Cook, . .
Oct 21, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Srb1359, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! If you're ever in need of more help, please let us know!

October 17, 2021

I called to make appointment and it was very easy to do, Chris Biche was my service advisor. I told him my problem I had with the car, He make things easy for my repairs as to what matter, and when he said More

by lesco47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Biche
Oct 21, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Lesco47, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

October 15, 2021

Hendrick Mercedes-Benz service department is a breath of fresh air. Chong Lee is outstanding! More

by pstPrince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chong Lee
Oct 21, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Pstprince, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!

September 28, 2021

Scott Miller was very helpful and knowledgeable. He helped me pick out the right vehicle. Thanks Scott! More

by MeanGene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
. .
Sep 30, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Meangene, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

September 24, 2021

Cannot say enough about Scott Miller. Pleasant, not over bearing, and will go out of his way to make your day better! More

by gamecockmagic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
Sep 27, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Gamecockmagic, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

September 13, 2021

Excellent service. They went the extra mile for me. Chris was exceptional with each experienc. More

by charles
Recommend Dealer
Yes
Employees Worked With
Chris Autry
Sep 16, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Charles, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2021

I have ysed this dealership for 10 years They ate always extremely courteous and knowledgeable More

by jaelsshd
Recommend Dealer
Yes
Employees Worked With
zakhar ryadnov
Sep 16, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Jaelsshd, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Motors of Charlotte - Mercedes-Benz! We can't wait to see you again, have a great day.

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