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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
901 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 901 reviews

May 31, 2021

Took my car in for service And was very impressed with staff and quality of work. The dealership was very courteous polite and kind towards your needs. They have earned my business For as long as I have More

by eddie sosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ortega
Jun 30, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Eddie Sosa, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Jun 30, 2021 -

eddie sosa responded

Happy to leave a great review! Dealership earned it. I have never been so impressed by a dealership!

May 21, 2021

Michael was fantastic. He kept me informed and detailed my car after the service was complete. I would definitely recommend the dealership to a friend More

by Phillip1burke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Ortega
May 25, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hello Phillip1burke, we appreciate you taking the time to leave us this feedback. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 18, 2021

We recently went to this dealership to look at certified pre-owned mercedes and found a car that we loved. Scott Miller assisted us and we were very pleased with every aspect of our experience. We absolutel More

by debcoble
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
May 19, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Debcoble, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 16, 2021

Came in looking to trade up. The girl at the front desk, Kylie, was super sweet. She listened and directed me to the right person. More

by rought.harrington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie, . .
May 19, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Rought.harrington, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

May 13, 2021

I would like to submit a 10 Stars for Steve Bixler the gentleman who dropped me off to my home and then delivered my car! What a nice man! And what a super grand surprise receiving my car at home! Than More

by kts.525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bixler
May 19, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Kts.525, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 19, 2021 -

kts.525 responded

Oh my goodness!! Rebecca and Steve are amazing! Thanks again!

May 13, 2021

My husband and I bought a car and had an amazing experience! Kylie was the one who encouraged us to come to the location and we definitely were not disappointed. She provided amazing service with co More

by Jesscarelock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie Cook
May 19, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Jesscarelock, thank you for taking the time to leave a review for us at Hendrick Motors of Charlotte - Mercedes-Benz. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 12, 2021

Kylie was able to get everything handled for me! She was very friendly and helpful. Kylie took the time to answer all my questions and make sure everything was set up. Very welcoming dealership! Thanks for More

by Mchilders2323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kylie
May 19, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Mchilders2323, thank you so much for your positive comments about Hendrick Motors of Charlotte - Mercedes-Benz! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 06, 2021

Ricky did a great, courteous job helping get the things done to my older Mercedes GLK350. Very honest, like everyone I have dealt with there. More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky
May 25, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Lisa, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. We do hope we can be of assistance in the future. Take care!

May 03, 2021

I had heard years ago that you could take your car there in perfect shape and come out with your car trashed. I had just gone there for a quick, xx the fluids & came out 2 hrs later being told I had oil le More

by Imagepro6
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chelsea
May 04, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

We appreciate you taking time to leave us a review and would love the opportunity to discuss your experience further. We don't have a Chelsea that works at this location so we would like to get this sorted out! At your convenience please reach out to Sarah Kinard at 704-972-5296. We look forward to hearing from you soon.

May 03, 2021

Wow, Scott Miller and the folks at Hendrick Mercedes set the bar for buying experience. I will give them my business again. They made it easy. I never had to leave the house!! More

by Jbateman1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
May 25, 2021 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Jbateman1, we're happy you found our staff to be so supportive during your experience here at Hendrick Motors of Charlotte - Mercedes-Benz. We hope to be of service to you again in the future. Best wishes, Hendrick Motors of Charlotte - Mercedes-Benz

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