Hendrick Motors of Charlotte - Mercedes-Benz

make an agreement to purchase a car and then the salesman Elkin said he is going to sell it to somebody else that was in a few minutes different without telling me why I asked for his manager his n salesman Elkin said he is going to sell it to somebody else that was in a few minutes different without telling me why I asked for his manager his name is Noah he have an attitude I will never buy from them anymore More

My advisor RickyW. did an amazing job once again. His skill level and professionalism is outstanding. He continues to make customers feel as if they are his only customer. skill level and professionalism is outstanding. He continues to make customers feel as if they are his only customer. More

Had the pleasure of working with Alan Schockett. Not only was he very easy to work with, he is also very knowledgeable about the cars he is selling. You can't go wrong working with Alan! was he very easy to work with, he is also very knowledgeable about the cars he is selling. You can't go wrong working with Alan! More

Great facility. Bought MB GLS from here and Alan schockett made the process smooth and easy. Alan Helped to search the vehicle with my requirements schockett made the process smooth and easy. Alan Helped to search the vehicle with my requirements More

Alan Schockett is an excellent salesman and hands down the most knowledgeable Mercedes guy I've ever met. I really like my new GLA. The whole dealership is very clean and friendly. the most knowledgeable Mercedes guy I've ever met. I really like my new GLA. The whole dealership is very clean and friendly. More

Service was beyond expectation! Elkin and Michael Fargas were awesome and made the buying process quick and easy. I would 100% recommend Hendrick Mercedes to friends and family. were awesome and made the buying process quick and easy. I would 100% recommend Hendrick Mercedes to friends and family. More

As always, Chris and crew get my van in and out as quickly as possible and without compromising quality. Always a pleasant experience. Keep up the good work. quickly as possible and without compromising quality. Always a pleasant experience. Keep up the good work. More

Had a great experience getting my new car through Chris Buzan. He made it very easy, and I never even had to step foot in the dealership. Buzan. He made it very easy, and I never even had to step foot in the dealership. More

Scott Miller did a phenomenal job. I never felt pressured and I told him what we needed and he made it happen then went way out of his way to drop our car off and sign papers... he even helped me hook my pho and I told him what we needed and he made it happen then went way out of his way to drop our car off and sign papers... he even helped me hook my phone up to the car. Hendrick is a great company with excellent customer service and that’s not easy to find these days! More

Too long a story to tell but the service department went way above what I expected in order to solve the problem I had with a car not even purchased from Hendrick Motors Mercedes. Fantastic experience! way above what I expected in order to solve the problem I had with a car not even purchased from Hendrick Motors Mercedes. Fantastic experience! More