Hendrick Motors of Charlotte - Mercedes-Benz

Contacted them through website and got immediate response from sales team and did entire deal through email. Highly responsive and great to work with. Had car delived to my house (over 100 miles from deale from sales team and did entire deal through email. Highly responsive and great to work with. Had car delived to my house (over 100 miles from dealership) with 24 hours of starting talks. I had spent previous week trying to deal with Carvana and Echopark with terrible results due to s**t customer service. I would glady do business with Hendricks again More

I have bought several cars from Camden Porta and very pleased with the customer service even after the sale! Would highly recommend Hendrick Motors of Charlotte for your next Mercedes purchase! pleased with the customer service even after the sale! Would highly recommend Hendrick Motors of Charlotte for your next Mercedes purchase! More

If you need a commercial van ask for Elkin Franco! He is the best at what he does. Thank you for and incredible experience to get my business running. the best at what he does. Thank you for and incredible experience to get my business running. More

Service is amazing, the staff is so kind, great snacks and coffee, I totally recommend Trey Brown he is great at what he does. Totally recommend!!!!!!! and coffee, I totally recommend Trey Brown he is great at what he does. Totally recommend!!!!!!! More

Elkin Franco is an amazing sales rep. He tops professionalism, knowledge and will answer all your questions thoroughly and honestly. He goes above and beyond for his customers. professionalism, knowledge and will answer all your questions thoroughly and honestly. He goes above and beyond for his customers. More

Seamless experience today at Hendrick Mercedes. Alan S. was responsive, knowledgeable, and efficient in helping me find my new car. Luxury service at its finest. was responsive, knowledgeable, and efficient in helping me find my new car. Luxury service at its finest. More

I recently purchased a 2021 Mercedes-Benz GLE450 from Hendrick Motors of Charlotte. Our Client Advisor, Alan Schockett, was fantastic to deal with. He made my online purchase simple and hassle-free. I Hendrick Motors of Charlotte. Our Client Advisor, Alan Schockett, was fantastic to deal with. He made my online purchase simple and hassle-free. I enjoyed my experience working with Hendrick Motors of Charlotte and Alan on my new purchase. Thank you for your assistance Alan! More

From the very first encounter with this dealership I was pleased, but was more pleasing was my service guy “Michael Ortega”. I’m a police officer and I know and understand public relations. Mr. Michael is y pleased, but was more pleasing was my service guy “Michael Ortega”. I’m a police officer and I know and understand public relations. Mr. Michael is young, but displayed the professional tact, attitude, energy that it takes to satisfy customers. I have taken my car there a few times and it amazes me the smile and the comfort that Michael has shown me. I can personally say after serving in the Marines and being a police officer who is about to retire, I know service and pride. Michael has displayed this every encounter and as long as he’s there I will continue to take my vehicle there. I’m a satisfied customer. Mr. Hendrick give him a raise or promote him! AJ Wallace, Jr Deputy Sheriff United States Marine More

Took the family car in for a routine B service. Nothing major but I appreciated the honest truth from Michael. Things the car needed right away things that could wait for next service. It’s all about being major but I appreciated the honest truth from Michael. Things the car needed right away things that could wait for next service. It’s all about being honest and upfront. I can appreciate that from Hendrick Motors of Charlotte service department. More

Elkin was really nice and helpful. He made sure to answer all of our questions and was on top of everything. Would recommend 10/10. all of our questions and was on top of everything. Would recommend 10/10. More