Hendrick Motors of Charlotte - Mercedes-Benz

Hendrick Motors has an outstanding service department. Process is always smooth. And usually have loaner cars available which is always a benefit when car is in shop for more than a quick service. Process is always smooth. And usually have loaner cars available which is always a benefit when car is in shop for more than a quick service. More

Savannah did a great job taking care of me and my van. She got me in & out with minimal delay. She got me in & out with minimal delay. More

Recently in with my GLC highly recommend Cliff and his team!! Service was expeditious and professional. team!! Service was expeditious and professional. More

Very good customer service. Service adviser was very courteous and helpful..She met all my expectations. Service adviser was very courteous and helpful..She met all my expectations. More

John Derico at Hendrick Mercedes is one of the best service advisors I’ve come across, he is knowledgeable about the vehicles, if he doesn’t know, he will go and speak to the mechanic. He is always wil service advisors I’ve come across, he is knowledgeable about the vehicles, if he doesn’t know, he will go and speak to the mechanic. He is always willing to listen, and I really appreciate him. More

HMOC is the best dealer I’ve ever been to for service. The staff is amazing and Jonathan Toth is the best service advisor. The staff is amazing and Jonathan Toth is the best service advisor. More

Jonathan Toth always gets my Sprinter in and out as quickly as possible without compromising the quality of work. That makes me happy! quickly as possible without compromising the quality of work. That makes me happy! More

I had a great experience from the moment I drove in the bay. Cliff was extremely helpful. The work was done in a timely manner. Can’t say enough nice things about my experience at Hendrick Mercedes bay. Cliff was extremely helpful. The work was done in a timely manner. Can’t say enough nice things about my experience at Hendrick Mercedes More

Excellent service performed quickly by my Service Advisor, John D’Errico, who explained all procedures carefully and got the work done quickly. Advisor, John D’Errico, who explained all procedures carefully and got the work done quickly. More

Good service at the Hendricks Mercedes dealership. Service representative was great and the service was completed as promised. Service representative was great and the service was completed as promised. More