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Hendrick Motors of Charlotte - Mercedes-Benz
Charlotte, NC
899 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 27, 2016
Excellent Customer Service I was greeted with a warm smile, as the Advisor met me at the door. He was very professional. I have purchased many vehicles and some have not been I was greeted with a warm smile, as the Advisor met me at the door. He was very professional. I have purchased many vehicles and some have not been very pleasant. My experience with Mercedes was and Itzik was wonderful. More
by sampson
Employees Worked With
I cannot remember the Manager who assisted me with the financial papers. He was awesome., Itzik Benisti
June 26, 2016
Amazing Customer Service We purchased a pre-owned Mercedes from Hendrick and everyone from our sales advisor Chris to the service advisors have far exceeded our expectations w We purchased a pre-owned Mercedes from Hendrick and everyone from our sales advisor Chris to the service advisors have far exceeded our expectations when it comes to customer service. They are professional, honest, and their follow up is amazing. We had the best car buying experience and would recommend them to our family and friends. More
by HMSims
Employees Worked With
Chris Autry
June 25, 2016
Wonderful experience! I've been purchasing autos for 60 years, and as a norm, found the experience unpleasant. But not this time! My salesman Itzik Benisti was an absolut I've been purchasing autos for 60 years, and as a norm, found the experience unpleasant. But not this time! My salesman Itzik Benisti was an absolute pleasure to deal with and accomodated my wife and I in a truly exemplary manner. And Nancy Wilkerson who handled the document closing was a delight and unexpected pleasure! Couldn't be more pleased in any manner, and without doubt the happiest experience in purchasing an automobile - ever! More
by Sandy Atkinson
Employees Worked With
Itzik Benisti
June 23, 2016
Professional Shea was extremely helpful from the handshake to the signing of the paperwork. Without a doubt, the best experience buying a vehicle I have had...HIGH Shea was extremely helpful from the handshake to the signing of the paperwork. Without a doubt, the best experience buying a vehicle I have had...HIGHLY RECOMMENDED! More
by Corey1974
Employees Worked With
Shea White
June 18, 2016
Car purchase My intent was to by a CPO Mercedes. Met at the reception desk by Itzik. Very helpful and friendly. My experience could not have been better. My intent was to by a CPO Mercedes. Met at the reception desk by Itzik. Very helpful and friendly. My experience could not have been better. More
by Ballantyne
Employees Worked With
Itzik Benisti
June 18, 2016
Excellent! We gave this dealership and sales person a perfect rating because they were absolutely amazing!! Great experience! We drove from Elgin SC to Charlotte We gave this dealership and sales person a perfect rating because they were absolutely amazing!! Great experience! We drove from Elgin SC to Charlotte NC just because we wanted a perfect experience buying a car. More
by Jeyoung01
Employees Worked With
Itzik Benisti
June 05, 2016
First Time Buying a Mercedes This was my first experience purchasing a Mercedes. I put a lot of my confidence in Shea to find exactly what I wanted. I felt like he understood and This was my first experience purchasing a Mercedes. I put a lot of my confidence in Shea to find exactly what I wanted. I felt like he understood and he performed to his words. I am thrilled to own a ML350 and can't wait to take it on the road this summer for a family trip! Suzie Jones More
by SJones
Employees Worked With
Shea White
June 02, 2016
Second Mercedes Purchase at Hendrick Motors in Charlotte Last month we purchased our second Mercedes at Hendrick in Charlotte and the experience was very pleasant and a smooth transition with Shea White. I Last month we purchased our second Mercedes at Hendrick in Charlotte and the experience was very pleasant and a smooth transition with Shea White. I was undecided on which SUV, but Shea guided me and helped me to decide on the ML350. I love the new vehicle and my husband and I are very happy with the dealership. We live in Blythewood, SC and have decided to have all services completed at Hendrick due to the amazing sales and service staff. More
by dh1parker
Employees Worked With
Shea White
June 02, 2016
Excellent Purchase and Follow-Up I purchased a pre-owned vehicle from Hendrick. I was extremely satisfied with the service and follow-up by my sales advisor, Itzik Benisti. I will ce I purchased a pre-owned vehicle from Hendrick. I was extremely satisfied with the service and follow-up by my sales advisor, Itzik Benisti. I will certainly contact Hendrick again for my next purchase. More
by Alanj
Employees Worked With
Itzik Benisti
June 01, 2016
Flawless This is my 3rd mercedes in 6 months or so and everything went great from the start to the finish.I've had shea white all the times at the charlotte This is my 3rd mercedes in 6 months or so and everything went great from the start to the finish.I've had shea white all the times at the charlotte location and his attention to detail is amazing...he is a great asset to the mercedes team.I hope he's there in the future when we get other cars,I will not use anyone else as long as he is there..he is a pleasure to work with..that guy needs to move up the ladder fast. More
by Alexander
Employees Worked With
The bigger finance guy was awesome 2, Shea White
