Hendrick Motors of Charlotte - Mercedes-Benz

Shea is a wonderful Salesman to work with Working with Shea was an absolute delight; He's great with the customers and his passion is evident during the briefing about the car and the history Working with Shea was an absolute delight; He's great with the customers and his passion is evident during the briefing about the car and the history of Mercedes Benz. He's very attentive to your needs/choices, follows up to check if you are completely satisfied with the vehicle, dealership and his service. I'd highly recommend asking for Shea if you are shopping at the Independence Blvd Benz dealership. More

satisfied customer Satisfied Customer! Shea will work hard to see that the delivery goes smooth. The dealership has a large inventory. Dealer has a large service depa Satisfied Customer! Shea will work hard to see that the delivery goes smooth. The dealership has a large inventory. Dealer has a large service department. More

Ask for Shae I want to start off by saying I normally don't write reviews but recently I had the pleasure to work with Shae white at Hendrick Mercedes in Charlotte I want to start off by saying I normally don't write reviews but recently I had the pleasure to work with Shae white at Hendrick Mercedes in Charlotte. Shae did a fantastic job in making sure that we got exactly the car that we wanted. He went above and beyond all my expectations when it comes to a great car buying experience. He is honest, very knowledgeable, hard-working and will personally give you the best experience you will ever have. He has made me a customer for life with Mercedes and I highly recommend him for anyone who is in the market for a new Mercedes. I will definitely be buying another car with him in the future as he continues to impress me even after the sale. Thank you for all your hard work and efforts we love our Benz! More

great! the salesman that we worked with was very courteous and professional. there was never any misunderstanding. whatever he promised during the transactio the salesman that we worked with was very courteous and professional. there was never any misunderstanding. whatever he promised during the transaction we got. we never had to "hunt" him down for anything. he kept us informed as to when the car we wanted would arrive at dealership. he was a joy to work with. he personally delivered the car to us so we didn't have to make another trip. it was great to work with such a knowledgeable and nice professional. great experience. thanks!! More

Excellent Customer Service I was greeted with a warm smile, as the Advisor met me at the door. He was very professional. I have purchased many vehicles and some have not been I was greeted with a warm smile, as the Advisor met me at the door. He was very professional. I have purchased many vehicles and some have not been very pleasant. My experience with Mercedes was and Itzik was wonderful. More

Amazing Customer Service We purchased a pre-owned Mercedes from Hendrick and everyone from our sales advisor Chris to the service advisors have far exceeded our expectations w We purchased a pre-owned Mercedes from Hendrick and everyone from our sales advisor Chris to the service advisors have far exceeded our expectations when it comes to customer service. They are professional, honest, and their follow up is amazing. We had the best car buying experience and would recommend them to our family and friends. More

Wonderful experience! I've been purchasing autos for 60 years, and as a norm, found the experience unpleasant. But not this time! My salesman Itzik Benisti was an absolut I've been purchasing autos for 60 years, and as a norm, found the experience unpleasant. But not this time! My salesman Itzik Benisti was an absolute pleasure to deal with and accomodated my wife and I in a truly exemplary manner. And Nancy Wilkerson who handled the document closing was a delight and unexpected pleasure! Couldn't be more pleased in any manner, and without doubt the happiest experience in purchasing an automobile - ever! More

Professional Shea was extremely helpful from the handshake to the signing of the paperwork. Without a doubt, the best experience buying a vehicle I have had...HIGH Shea was extremely helpful from the handshake to the signing of the paperwork. Without a doubt, the best experience buying a vehicle I have had...HIGHLY RECOMMENDED! More

Car purchase My intent was to by a CPO Mercedes. Met at the reception desk by Itzik. Very helpful and friendly. My experience could not have been better. My intent was to by a CPO Mercedes. Met at the reception desk by Itzik. Very helpful and friendly. My experience could not have been better. More

Excellent! We gave this dealership and sales person a perfect rating because they were absolutely amazing!! Great experience! We drove from Elgin SC to Charlotte We gave this dealership and sales person a perfect rating because they were absolutely amazing!! Great experience! We drove from Elgin SC to Charlotte NC just because we wanted a perfect experience buying a car. More