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Hendrick Motors of Charlotte - Mercedes-Benz
Charlotte, NC
845 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 845 reviews
February 08, 2016
Eric was professional, friendly and courteous. We came in to buy an Mercedes Benz SUV. The transaction was quick and worry free. Excellent service and good customer care event flavored our experie We came in to buy an Mercedes Benz SUV. The transaction was quick and worry free. Excellent service and good customer care event flavored our experience. Eric was awesome!!! I would definitely want to work with him again. More
by Carol0620
Employees Worked With
Eric Duval, Gantt Howell
Helpful February 08, 2016
excellent service and very friendly sales person Eric A noise was coming from the motor of balance shaft and was taken care right away and some minor issues were taken care without hesitation i will recom A noise was coming from the motor of balance shaft and was taken care right away and some minor issues were taken care without hesitation i will recommend to my family and friends to see you guys for a purchase of Mercedes Benz from you More
by rafia09
Employees Worked With
Gantt Howell
February 08, 2016
2014 Jeep Cherokee My wife and i purchased a used 2014 Jeep Cherokee from Hendrick Motors of Charlotte. Eric Duval was the salesman we talked to. The experience was wond My wife and i purchased a used 2014 Jeep Cherokee from Hendrick Motors of Charlotte. Eric Duval was the salesman we talked to. The experience was wonderful. i would highly recommend Eric and Hendrick Motors. the transaction was made very easy by Eric. he called after the sale to make sure we were satisfied with our purchase. I have a small business and employees like Eric are a great benefit to a company!. We would absolutely purchase again from Eric and Hendrick Motors! More
by Kent Huntley
Employees Worked With
Eric Duval
February 08, 2016
Excellent first time buyers experience Eric Duval showed exemplary salesmanship and customer service during our purchase if the GLC300. We walked in unsure of what we wanted & after taking Eric Duval showed exemplary salesmanship and customer service during our purchase if the GLC300. We walked in unsure of what we wanted & after taking the time & energy to provide us with all of the infornation we asjed for & needed, we walked out with the perfect vehicle for our family thanks to Eric. More
by LT123
Employees Worked With
Eric Duvall
February 08, 2016
Outstanding experience !! This was, by far, the best car buying experience that I've ever had. Even though we weren't buying a $50k Mercedes, my daughter and I were treated wit This was, by far, the best car buying experience that I've ever had. Even though we weren't buying a $50k Mercedes, my daughter and I were treated with kindness and the utmost respect. Eric was very professional and attended to every aspect of the deal. I would highly recommend Eric and Hendrick Motors of Charlotte. More
by Cowboys22
Employees Worked With
Eric Duval
February 08, 2016
Great Customer Service Eric Duval has a Great Personality is easy going and Fun to work with. Anyone I know that wants a Mercedes I will definelety recommend them. Eric Duval has a Great Personality is easy going and Fun to work with. Anyone I know that wants a Mercedes I will definelety recommend them. More
by Jayden01
Employees Worked With
Gantt Howell
February 08, 2016
Awesome Eric was amazing! He walked us the entire process and showed us all the bells and whistles on the vehicle. We asked that he take it from the showroom Eric was amazing! He walked us the entire process and showed us all the bells and whistles on the vehicle. We asked that he take it from the showroom floor so that we could see it's true color and he made it happen. Upon closing the deal, it was raining and the vehicle needed detailing. After detailing, he delivered it to me and finished setting up all the things that he thought I would have issues with. I highly recommend him!! More
by jcctcog
Employees Worked With
Eric Duval
January 20, 2016
Excellent Experience I drove from Richmond, VA to buy a certified pre-owned GLA45 AMG from Bryan Boney and could not be more pleased with the experience. I've bought seve I drove from Richmond, VA to buy a certified pre-owned GLA45 AMG from Bryan Boney and could not be more pleased with the experience. I've bought several cars from different dealers over the years and the level of service and attention provided by Bryan is second to none. It was well worth the drive for me and I'll definitely buy a car from Bryan and Hendrick Motors again. More
by gx3va
Employees Worked With
Bryan Boney
January 19, 2016
Buying our certified GLK Purchasing our certified pre-owned GLK through Hendrick Motors turned out to be the ideal car buying experience. Bryan Boney was an absolute professio Purchasing our certified pre-owned GLK through Hendrick Motors turned out to be the ideal car buying experience. Bryan Boney was an absolute professional and made the process so easy. Purchasing a vehicle from another state is a bit scary. We wanted to be sure we were not going to end up swindled. We decided to purchase from an actual Mercedes dealership and it ended up being a fantastic decision. There were no gimmicks or games. Bryan was honest and straightforward about everything. Every staff member we worked with was so helpful. The entire process was quick and ideal! I would recommend these guys to anyone. More
by eric_lee
Employees Worked With
Bryan Boney
January 09, 2016
Excellent customer buying experience I returned to Hendrick Motors to buy my car from Shea White. Shea impressed me with his professionalism. He was patient, attentive and provided an exc I returned to Hendrick Motors to buy my car from Shea White. Shea impressed me with his professionalism. He was patient, attentive and provided an excellent/positive buying experience. Oftentimes car dealers are quite pushy, however Shea listened to my automotive needs and ensured I was buying exactly what I wanted vs. just trying to make a sale. He took the time to show me and explain the model's features both before and after the sale. Not once did I feel pressured into buying. I am happy with my purchase - negotiated a great year-end deal, and know that I can call Shea to answer or assist with any questions even after my purchase. Thank you Shea! More
by Ijacq
Employees Worked With
Shea White
