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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
903 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 903 reviews

June 05, 2016

First Time Buying a Mercedes This was my first experience purchasing a Mercedes. I put a lot of my confidence in Shea to find exactly what I wanted. I felt like he understood and More

by SJones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shea White
June 02, 2016

Second Mercedes Purchase at Hendrick Motors in Charlotte Last month we purchased our second Mercedes at Hendrick in Charlotte and the experience was very pleasant and a smooth transition with Shea White. I More

by dh1parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shea White
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Dh1parker, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Motors of Charlotte - Mercedes-Benz.

June 02, 2016

Excellent Purchase and Follow-Up I purchased a pre-owned vehicle from Hendrick. I was extremely satisfied with the service and follow-up by my sales advisor, Itzik Benisti. I will ce More

by Alanj
Recommend Dealer
Yes
Employees Worked With
Itzik Benisti
June 01, 2016

Flawless This is my 3rd mercedes in 6 months or so and everything went great from the start to the finish.I've had shea white all the times at the charlotte More

by Alexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The bigger finance guy was awesome 2, Shea White
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Hi Alexander, we are very happy to have provided you with such a positive experience!

May 31, 2016

"Recent purchase" Itzik was great to work with. He had great "Customer Service" skills too. I would work with him again. Itzik took it a step further with his knowledge More

by Sdot123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Wilkinson, Itzik Benisti
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Sdot123, we are glad we could help!

May 28, 2016

Outstanding Itzik was very respectful, professional and patient. He shared information with me regarding the safety features of the 2016 GLC that completely sold More

by SDH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Rodriguez was a pleasure to work with also in completing all the paperwork., Itzik Benisti
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Sdh, we are very happy we could provide you with a positive experience!

May 26, 2016

Very easy to work with Itzik was wonderful to work with. He understood my wants and needs immediately. In this day I don't have much time and he made it smooth and easy. I w More

by Neilheesch
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Itzik Benisti
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Neilheesch, your wonderful feedback and rating mean a lot to us.

May 25, 2016

Good experience Our sales person Itzik, was professional and personable throughout the experience of purchasing a used 2012 Raptor, this is the # one reason we would More

by Jnw
Customer Service
Recommend Dealer
Yes
Employees Worked With
Itzik Benisti
Jul 03, 2019 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Jnw, thanks for your praise and kind comments about our team.

May 17, 2016

Well done! Itzik made our leasing experience easy! He was informative, helpful, responsive, and friendly. Itzik and the dealership have reached out to me since More

by Happy with my car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Itzik Benisti
May 16, 2016

Easiest Buying Experience Itzik made this car buying experience so easy for us! We told him what we were looking for and he narrowed down our choices to just a few that fit an More

by August12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Itzik Benisti
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