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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
903 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 903 reviews

May 14, 2016

Friendly, professional,knowledge,Courteous When you consider making a vehicle purchase, the thought of a Mercedes can be intimidating. Mercedes is a safe car and very dependable. That's what I More

by Freight Train
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Itzik Benisti
May 13, 2016

MB of Charlotte I would like to thank Itzik and the rest of the Mercedes Benz of Charlotte staff in helping me with my recent purchase. Mercedes Benz should be proud More

by Mgriffith21839
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Itzik Benisti
May 07, 2016

Kaih @ Hendrick Mercedes A+ I had a wonderful buying experience with Kaih and Hendrick Mercedes. Respectful, honest and no games!!! Manager, Hunter and and finance manger Nancy w More

by Mochahank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hunter sales manager and Nancy in finance , Kaih Reed
May 02, 2016

Kaih's First Impression by Michael A. Williams Ms. Reed, offered and presented herself in a Very Professional Manner. I was impressed with her product knowledge, capability of problem solving and c More

by BigDaddy Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaih Reed
May 02, 2016

Hendrick Motors- Outstanding experience with Bryan Boney I drove close to 200 miles to Charlotte to buy Mercedes GL 450 from Hendrick Motors of Charlotte. I was not sure if my drive will be of any value or More

by Vick K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan boney
April 25, 2016

Shea White, Hendrick Motors of Charlotte - Outstanding We generally hate car dealerships and the process of buying a car, but Shea White was honest and straightforward with no pressure. We now travel acro More

by peasefamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shea White
April 21, 2016

Flawless experience A special thank you to Kaih Reed for helping me with all the details involved in the purchase of my new GLC-300. Needing a new car, but not knowing e More

by cthompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaih Reed
April 18, 2016

Excellence! My experience at Hendrick Motors of Charlotte surpassed my expectations! The customer service I received was amazing! I've already told all of my fri More

by K.Barnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Autry, Nancy
April 06, 2016

HENDRICK MOTOR'S...Brian Boney I am member of AMG Private Lounge. Several members from all over the country have experienced Hendrick Motors of Charlotte and have nothing but prai More

by tirechain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan boney
April 06, 2016

Horrible Experience I bought my car to Hendricks for service in August for a diagnostic to provide me with feedback on what was wrong with it because the battery would no More

by VeeQue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad and Tom in Service
Apr 20, 2016 -

Hendrick Motors of Charlotte - Mercedes-Benz responded

Thank you for taking the time to leave a review. I am extremely sorry to hear about the trouble that you have experienced with your car. I'm even more sorry to hear about the loss of your son. We strive to provide excellent service to every one of our clients and I am very sorry that this did not happen for you. Please call me on my direct line at your earliest convenience so we can discuss this situation further. Tim Calo Service Manager 704-972-5246

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