Hendrick Motors of Charlotte - Mercedes-Benz

Delighted Customer! Seamless process from hello to goodbye. My salesperson, Bryan Boney, was fantastic. He's a product expert, but more importantly, he's a great listener Seamless process from hello to goodbye. My salesperson, Bryan Boney, was fantastic. He's a product expert, but more importantly, he's a great listener. He understood what I wanted and delivered accordingly, with great follow-up. More

Shea White and Danny Rodriguez!! I bought my first Mercedes-Benz from this dealership a few weeks ago and had the best experience with top-notch customer service from all employees. S I bought my first Mercedes-Benz from this dealership a few weeks ago and had the best experience with top-notch customer service from all employees. Shea White did everything in his power to make sure I was happy with my purchase, including following up with me the days following getting my car to check in. Danny made the financial process a breeze and worked hard to get me the approval I needed for my loan, which was a huge deal for me as a new grad with only 2 months of work and a whole lotta student debt with minimal credit to my name. They both worked magic for me!!! More

Purchase of used vehicle. I had a great experience at Hendrick Motors (Mercedes). From the moment I walked in the dealership, I was introduced to both Shea White (client adviso I had a great experience at Hendrick Motors (Mercedes). From the moment I walked in the dealership, I was introduced to both Shea White (client advisor) and Miller Warren (General Sales Mgr.). They treated me like gold and I had one of the most quality driven experiences I could have found anywhere. Shea and Miller were responsive and were in my opinion some of the best in the business. I returned 2 days later to conclude the purchase and learned that Miller was unavailable due to something away from the office and I was introduced to Nancy Wilkinson who handled my loan and purchase with a smile on her face and just another fine example of the Hendrick family atmosphere.......Thanks for a great and awesome experience......Mike Harris More

Eric Duval is the reason we bought 2 cars within a month Great buying experience. I went to check out cars and had no intention of purchasing the car that day. I really liked the car and Eric made it happen. Great buying experience. I went to check out cars and had no intention of purchasing the car that day. I really liked the car and Eric made it happen. I don't know how he did it but not only did he get the car I wanted but also within my price range. I did not have to compromise on giving up some features or settling for another car like some other dealerships. Eric Duval is the reason I went from being a BMW owner to Mercedes. He exemplifies excellent customer service and goes out of his way to make the car buying experience an enjoyable one. He is patient and extremely knowledgeable about Mercedes. I would highly recommend buying a car at Hendricks. More

Perfection I purchased my new 2016 S550 Mercedes at Hendrick Mercedes Charlotte in December. This was the 10th Merxedes I have purchased from this dealership ov I purchased my new 2016 S550 Mercedes at Hendrick Mercedes Charlotte in December. This was the 10th Merxedes I have purchased from this dealership over the years. Gantt Howell and Sean Taffe made this purchase the best and easiest process I have experienced. Gantt was able to locate the best car to meet my requirements. The purchase and vehicle delivery process handled professionally as expeditiously by Sean. Sean is a perfectionist who made sure the paperwork flow, vehicle condition and vehicle turnover was first class. His excellent product knowledge allowed him to train my wife and me about the significant references versus our 2012 S550. All the loose end were tied done and addressed. If you are in the market for a new or used Mercedes see Hendrick Charlotte and you will have an equally great experience in addition to the best vehicle - Mercedes. More

Pleasent car buying experience I hate buying new cars. It can be frustrating and time consuming but when I bought my new c300 with help from Itzik it wasn't bad at all. The whole st I hate buying new cars. It can be frustrating and time consuming but when I bought my new c300 with help from Itzik it wasn't bad at all. The whole staff at Benz independence Blvd got my in, found what I wanted at a great price, got the deal done quick and I couldn't be happier with my new car. Thanks More

First Class car and first class people Friendly, respectful and helpful are the key memories of my experience. This is my first Mercedes I will never have anything but in the future. Jus Friendly, respectful and helpful are the key memories of my experience. This is my first Mercedes I will never have anything but in the future. Just a joy and pleasure to drive. More