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Hendrick Motors of Charlotte - Mercedes-Benz
Charlotte, NC
903 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 903 reviews
March 03, 2016
Fantastic experience Purchased a CPO Mercedes GL450 from here last week. I walked in and happened to get Shea White as my salesperson, and I seriously couldn't have had a Purchased a CPO Mercedes GL450 from here last week. I walked in and happened to get Shea White as my salesperson, and I seriously couldn't have had a better experience. He was friendly, very knowledgeable which was helpful since I was not familiar with the brand, and not pushy whatsoever. I have been car shopping for about 2 months now and this was by far the best experience I have had at any dealership in and around Charlotte. I had narrowed my choice down to two different cars (different brands), and I must say the experience won me over in getting the Mercedes. Once I made my decision, they made the process very quick and efficient, which we found helpful as we had a babysitter with our children at home. After we purchased the car, Shea took his time helping me set up the car and customizing it to my liking before I left. I would highly recommend working with Shea and this dealership if you are in search of a luxury vehicle. More
by AS
Employees Worked With
Shea White
March 02, 2016
Great experience! Everyone at the dealership treated me like I was a friend, especially Eric Duval. It was my first time buying a car on my own and he walked me through Everyone at the dealership treated me like I was a friend, especially Eric Duval. It was my first time buying a car on my own and he walked me through it beautifully, he even connected my phone to the blue tooth system for me. Hendrick is a very classy organization and I would gladly buy from them again. More
by love my car
Employees Worked With
Eric Duval
February 28, 2016
Awesome Buying Experience Shea had outstanding professionalism with great customer service experience. It is so refreshing to have a salesperson with the highest level of integ Shea had outstanding professionalism with great customer service experience. It is so refreshing to have a salesperson with the highest level of integrity while meeting the needs of the customer. He delivered everything that he said and met my goals! We need more sales people like Shea! More
by Jay11
Employees Worked With
Derek
February 09, 2016
Great Sales Experience Excellent experience with Eric Duval buying an auto. I was uncertain as to whether I was going to buy a car in 2015 or in the following year and was g Excellent experience with Eric Duval buying an auto. I was uncertain as to whether I was going to buy a car in 2015 or in the following year and was given a lot of useful info and the ability to ask lots of questions. The dealership is very professional and everyone is nice bit not overly nice in and patronizing way.? More
by Melissamcdonald12
Employees Worked With
Eric Duval, Gantt Howell
February 09, 2016
My new Mercedes Eric Duval is a great salesperson. . He has answered all my questions and concerns immediately. He is very professional and personable! He has been a Eric Duval is a great salesperson. . He has answered all my questions and concerns immediately. He is very professional and personable! He has been a joy to work with! More
by Smitht
Employees Worked With
Eric Duval
February 09, 2016
Easy experience Eric and Miller Warren made the experience easy and efficient, which to me personally is what I expect when conducting business. Eric answered al Eric and Miller Warren made the experience easy and efficient, which to me personally is what I expect when conducting business. Eric answered all my questions and showed me most of the gadgets (no way I could learn them all!) and was a pleasure to work with. I would definitely advise any of my friend that are looking for a new (or used) Mercedes to seek him out... More
by jhg123
Employees Worked With
Eric Duval
February 09, 2016
Great Experience with Eric My Husband recently purchased a S Class and Eric was the salesperson. I was amazed with his customer service and the passion that he has for his custo My Husband recently purchased a S Class and Eric was the salesperson. I was amazed with his customer service and the passion that he has for his customers. He was very helpful and would do everything he could to make sure that my Husband and I were happy with what we were about to buy. He always greeted us professionally and was polite. He truly helped us to make a decision that we are extremely happy with...It truly is a pleasure to work with Eric and also to see him with the same qualities each time we visit the show room. Well done and keep it up !! More
by Merc5155
Employees Worked With
Eric Duval, Gantt Howell
February 08, 2016
our best counsel and guidance It was very easy and fast purchasing our new car, this was possible thanks to the professionalism of Eric. this was a very nice experience It was very easy and fast purchasing our new car, this was possible thanks to the professionalism of Eric. this was a very nice experience More
by Carlos
Employees Worked With
Eric, Gantt Howell
February 08, 2016
Eric was professional, friendly and courteous. We came in to buy an Mercedes Benz SUV. The transaction was quick and worry free. Excellent service and good customer care event flavored our experie We came in to buy an Mercedes Benz SUV. The transaction was quick and worry free. Excellent service and good customer care event flavored our experience. Eric was awesome!!! I would definitely want to work with him again. More
by Carol0620
Employees Worked With
Eric Duval, Gantt Howell
February 08, 2016
excellent service and very friendly sales person Eric A noise was coming from the motor of balance shaft and was taken care right away and some minor issues were taken care without hesitation i will recom A noise was coming from the motor of balance shaft and was taken care right away and some minor issues were taken care without hesitation i will recommend to my family and friends to see you guys for a purchase of Mercedes Benz from you More
by rafia09
Employees Worked With
Gantt Howell
