
Hendrick Motors of Charlotte - Mercedes-Benz
Charlotte, NC
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Great Experience I originally came to Hendrick Mercedes Benz because of the competitive prices and large selection I saw on the website. My experience in person also s I originally came to Hendrick Mercedes Benz because of the competitive prices and large selection I saw on the website. My experience in person also showed their great customer service. From the sales representative to the finance reperesentative I was treated fairly and they really did everything they could to assist in the buying process. More
Highly recommended dealership Great personal service as well as great physical facility. Even when you have an emergency, and your car needs to go in immediately, it is great to kn Great personal service as well as great physical facility. Even when you have an emergency, and your car needs to go in immediately, it is great to know that you have a loaner car available for your use. Location! location!! location!!! as they always say. More
Great experience. Went there to see a CPO ML. Treated fabulously. Every aspect was handled quickly with complete professionalism. Would definitely recommend the deal Went there to see a CPO ML. Treated fabulously. Every aspect was handled quickly with complete professionalism. Would definitely recommend the dealer to other customers. Thanks More
Wonderful Experience! Itzik Benisti and all the personnel at Hendricks Mercedes Benz in Charlotte and Durham North Carolina were wonderful. Everyone made you feel valued as Itzik Benisti and all the personnel at Hendricks Mercedes Benz in Charlotte and Durham North Carolina were wonderful. Everyone made you feel valued as a customer! More
Excellent I can't explain in 25 words how helpful Itzik was to me. He did not rush me , make me feel old or handicapped: really nice. I can't explain in 25 words how helpful Itzik was to me. He did not rush me , make me feel old or handicapped: really nice. More
Purchased 2nd car in 60 days I live near Huntersville but get better service from Itzik at Mercedes charlotte on Independence. Itzik is the most reliable car rep Ive ever experie I live near Huntersville but get better service from Itzik at Mercedes charlotte on Independence. Itzik is the most reliable car rep Ive ever experienced, enough soU drive an extra 40 miles to work with him. I bought a ysed E400 from him in October and likedit. He kept in touch , i had toreturn to the service dept and Itzik came over to visit while waiting, we talked anout cars, he suggested why not drive some new ones while I was waiting. We did and I traded my car in for a new one. This was not my plan but I am glad I dud. More
Great customer appreciation From the moment I arrived at Hendrick, till I was driving away in my new Benz, I felt respected and appreciated. Prompt assistance and compassion with From the moment I arrived at Hendrick, till I was driving away in my new Benz, I felt respected and appreciated. Prompt assistance and compassion with concerns. Very happy customer. More
Lori Zwick Itzik Benisti was a big help and went above and beyond to support my busy schedule. Tom in finance was easy to work with as well. Itzik Benisti was a big help and went above and beyond to support my busy schedule. Tom in finance was easy to work with as well. More
Awesome people The people are exceptional. The new showroom and facility overall is amazing. Very comfortable. A stress free environment when making such a big de The people are exceptional. The new showroom and facility overall is amazing. Very comfortable. A stress free environment when making such a big decision. Never was pressured. More
purchase experience This was our first experience with Mercedes and Hendrick Motors. From the moment we walked in, we knew we could expect a quality presentation. The s This was our first experience with Mercedes and Hendrick Motors. From the moment we walked in, we knew we could expect a quality presentation. The showroom was large with most models on display, and we were greeted with a friendly reception. After only a short time, we were greeted by Itzik Benisti as our sales consultant. Itzik was most informative, and after only a short while, we were convinced that a Mercedes was the car for us. We made our decision on selecting a car, with every question answered honestly and professionally. Purchasing a car in the past has always been stressful, argumentative and unpleasant. Miller, the sales manager, came to introduce himself after our arrival, and enforced our decision that we were in the right place. After the purchase, both my wife and I felt like royalty. Itzik Benisti, even after the sale, we consider to be a friend and supporter of the Mercedes product. Hendricks should be proud of him. More