Hendrick Motors of Charlotte - Mercedes-Benz

New Mercedes Purchase Initial contact was with Efram Lambert, client advisor. His knowledge of the GLK-350 was excellent, test drive was thorough and different than any ot Initial contact was with Efram Lambert, client advisor. His knowledge of the GLK-350 was excellent, test drive was thorough and different than any other test drive at other dealers. Efram was not high pressure, he was respectful, listened to what my needs were as well as my daughter(the vehicle was being purchased for her. He answered all of our questions, helped with options that we were interested in, and acted in a courteous and professional manner. When the negotiated price was involved in the buying process, Gant Howell the sales Manager was respectful,fair, and straight forward. I would give he and Efram a five star rating. When visiting with Danny Rodriquez, he handled the finance purchase of the vehicle in a prompt, courteous and professional manner. My over all experience with Hendrick Mercedes of Charlotte was exceptional. I would not hessitate to recommend this first class dealership to friends or family. More

Flawless service My recent experience at Hendricks motors of Charlotte was the best thanks to Shea White. He made the process very smooth and was extremely accomm My recent experience at Hendricks motors of Charlotte was the best thanks to Shea White. He made the process very smooth and was extremely accommodating in every way. It was my first time mading a purchase without the help of my husband and I felt completely comfortable with Shea and the rest of the staff. I would definitely recommend going to see Shea White at Hendrix motor at Charlotte More

Satisfaction of sales person Working with Shea was very pleasant. I would highly recommend him and would use him again to purchase. He was most helpful with our experience Working with Shea was very pleasant. I would highly recommend him and would use him again to purchase. He was most helpful with our experience More

Teresa Crawford was my lifesaver!!!! I cannot begin to describe how great my experience was , all due to Teresa Crawford! She took time with me, was genuine, knowledgeable, and most of al I cannot begin to describe how great my experience was , all due to Teresa Crawford! She took time with me, was genuine, knowledgeable, and most of all was truly caring about the decisions I was making!!! I went from trading with one salesman who had moved from the old Beck company to Pineville since 1984 to Teresa !!! She did more in a couple of hours than he ever did!!! More

New Mercedes Purchase I was debating between CLA250 and the C300. Sean Taffe was very knowledgeable, test drive was thorough and different than any other test drive at othe I was debating between CLA250 and the C300. Sean Taffe was very knowledgeable, test drive was thorough and different than any other test drive at other dealers. Sean was not high pressure, he was respectful, listened to what my needs are. He answered all of my questions, helped with options that I was interested in, and acted in a courteous and professional manner. When the negotiated price was involved in the buying process, Gantt Howell the sales Manager was respectful,fair, and straight forward. I would give he and Sean a five star rating. When visiting with Danny Rodriquez, he handled the finance purchase of the vehicle in a prompt, courteous and professional manner. My over all experience with Hendrick Mercedes of Charlotte was exceptional. I would not hesitate to recommend this first class dealership to friends or family. More

Shea White Dealt with Shea White for the second time. Returned to the dealership to buy our second Mercedes because of our experience with him the first time. Ap Dealt with Shea White for the second time. Returned to the dealership to buy our second Mercedes because of our experience with him the first time. Appropriately low key. Very helpful. Listens very well to what we wanted in our car. Very good in treating my wife like a valued customer in her own right. More

New Mercedes I started talking with Shea about a new MB S 550. After listening to all the options I wanted he asked if wanted to see a low mileage used car. The S5 I started talking with Shea about a new MB S 550. After listening to all the options I wanted he asked if wanted to see a low mileage used car. The S550 was used by Daimler employee for a few months and was considerably less than a new car, under 2,000 miles with longer warranty. Shea was very knowledgeable and a pleasure to work with. More

Best Experience Yet With this being the fourth dealership I have bought from, I am absolutely positive this dealership is above the rest. From the moment I stepped on the With this being the fourth dealership I have bought from, I am absolutely positive this dealership is above the rest. From the moment I stepped on the lot, Efrem Lambert provided exceptional service and answered every question I had. Since my purchase, the dealership has proven to be exceptional with their financing practices, service department, and follow up from my sales rep. I will definitely be taking all of my business to the Hendrick Mercedes dealership from here on! More

used Mercedes purchase I has a wonderful experience test driving and purchasing my car from Shea White. Purchasing my car was one of the smoothest transactions I've been apa I has a wonderful experience test driving and purchasing my car from Shea White. Purchasing my car was one of the smoothest transactions I've been apart of. More