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Hendrick Motors of Charlotte - Mercedes-Benz
Charlotte, NC
943 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 12, 2015
A great car family to be in I came in only to explore my options for getting a bigger vehicle with a growing family. I left more than satisfied in my GL450. I came in only to explore my options for getting a bigger vehicle with a growing family. I left more than satisfied in my GL450. More
by dennismcfadden
Employees Worked With
Eric Duval
November 12, 2015
Shea White My first visit to Hendrick Motors was back in May of this year when I was just beginning my car search. I truly believe in doing extensive research to My first visit to Hendrick Motors was back in May of this year when I was just beginning my car search. I truly believe in doing extensive research to ensure that I get exactly what I want. I tend to keep cars for a long time, so that's important to me. Upon my visit, I encountered Shea White as my Client Advisor. Shea was very personable, patient (we had our children with us at the time), and prepared for any and every question that my husband and I might ask. After a nice test drive, I thanked him, and informed him that I had other models I was considering. Shea was not pushy not phased by my need to continue my research. We exchanged contact information, and then left. Shea reached out to us occasionally to let us know that he was still available to answer any additional questions about the model I drove. Well, after many months of research and life events, I found my way back to Hendrick Motors and Shea where I was remembered and welcomed back. Shea once again shared his inventory as well as all the benefits a purchase from Hendrick would afford our family. Believe it or not, I still didn't buy that day. However, upon checking the Hendrick Motors website daily, I finally saw something that really sparked my interest in a strong way. I had my husband seat up an appointment with Shea for a test drive, and oh what a test drive it was!!! I had found the car of my dreams!!! I know that if it had not been for the relationship we had built with Shea, his patience, and his outstanding customer service that I would never have made the decision to buy. Additionally, the purchasing process was painless due to Danny Rodriguez and his finance expertise. I can't say enough about my experience at Hendrick Motors. I would recommend this dealership to anyone in the market for a new (or new to them) car! More
by C130HGUY
Employees Worked With
Shea White, Danny Rodriguez
November 12, 2015
Awesome! Eric was great and the experience was painless. He was patient and found us exactly what I was looking for and in my budget ...thank you Eric was great and the experience was painless. He was patient and found us exactly what I was looking for and in my budget ...thank you More
by Blech
Employees Worked With
Eric duval
November 12, 2015
Excelente service Eric is very kind and allways has a good word and a promt solution for our needs. Our experience with Eric is allways great and we got our requests s Eric is very kind and allways has a good word and a promt solution for our needs. Our experience with Eric is allways great and we got our requests solved very effectively and fast. More
by Juanchoer
Employees Worked With
Eric Duval
November 12, 2015
CLA250 Purchase Eric Duval was professional and very helpful in my purchase of the 2015 CLA250. I would recommend him to any future clients coming to the dealership. Eric Duval was professional and very helpful in my purchase of the 2015 CLA250. I would recommend him to any future clients coming to the dealership. More
by Catherine1991
Employees Worked With
Eric Duval
November 11, 2015
Extremely positive lease experience I walked into the Hendricks Mercedes dealership and was immediately impressed. There was plenty of stock on hand and my salesman, Eric Duval, was my I walked into the Hendricks Mercedes dealership and was immediately impressed. There was plenty of stock on hand and my salesman, Eric Duval, was my Mercedes Sherpa. He helped me find the exact car that I wanted and made the process easier than buying a cup of coffee. More
by Jasmine Gordon
Employees Worked With
Eric Duval
November 11, 2015
Excellent Dealership and Sales Crew! I have had a few bad experiences in the past with dealerships but that was not the case at Hendrick Motors of Charlotte. I worked with Eric on a used I have had a few bad experiences in the past with dealerships but that was not the case at Hendrick Motors of Charlotte. I worked with Eric on a used car deal and he was very knowledgeable and accomodating during the whole process. I had a few requests to fix minor blemishes and all was taken care of and looked good as new! I would highly recommend Hendrick's for your new/used car needs! More
by Aj Tubolino
Employees Worked With
Eric Duval
November 11, 2015
Superior service!!! My first visit with the dealership and great customer services was Excellent! Our Saleman Eric Duval was the most well versed and helpful Salesman. He My first visit with the dealership and great customer services was Excellent! Our Saleman Eric Duval was the most well versed and helpful Salesman. He made sure we were well taken care of and had the best visit with Mercedes. More
by Tyronziam
Employees Worked With
Eric Duval
November 11, 2015
Excellence in service Every one in the dealership was very attentive, especially our salesman, Eric Duvall. He made sure that we received everything we were entitled to, an Every one in the dealership was very attentive, especially our salesman, Eric Duvall. He made sure that we received everything we were entitled to, and patiently familiarized us with all the features of the car. More
by Sandlapper
Employees Worked With
Eric Duvall
November 11, 2015
Great experience with Eric Duval From start to finish the whole buying process was made simply with Eric. He explained the details, reviewed our options, and didn't pressure us. He ma From start to finish the whole buying process was made simply with Eric. He explained the details, reviewed our options, and didn't pressure us. He made the whole process painless. More
by Drjack1310
Employees Worked With
Eric Duval
