Hendrick Motors of Charlotte - Mercedes-Benz

Friendly and Upfront I dealt with Shea White. I had not bought a car on my own before and had visited many dealerships to test drive different cars. My experiences were ve I dealt with Shea White. I had not bought a car on my own before and had visited many dealerships to test drive different cars. My experiences were very mixed until I got to Henrick. Shea was polite, not pushy and gave me direct answers to all my questions. I did not feel as if I was being "sold" a car - I was "choosing to buy" a car. I highly recommend Shea, his Manager Gantt, and the Hendrick team if you are looking to by a car. More

Best Service Ever! Brian Boney was extremely helpful! He was very patient with me and I did not even buy a Mercedes. I bought a used Jeep Grand Cherokee and was treated Brian Boney was extremely helpful! He was very patient with me and I did not even buy a Mercedes. I bought a used Jeep Grand Cherokee and was treated very well and will definitely come Back due to the great service! Thanks Brian! More

This dealership and my salesman is wonderful Efrem Lambert my MB salesman is wonderful. He never rushes me, seems to know just what I want, and I'm soon going to lease my third car from him. I wo Efrem Lambert my MB salesman is wonderful. He never rushes me, seems to know just what I want, and I'm soon going to lease my third car from him. I would recommend him to anyone. He's highly trained and very knowledgeable. Efrem is The Bedt! More

Itzik is your guy ! We look for a vehicle to fit our expanding family After Itzik heard what we are looking for He patiently showed us all of our options Until we f We look for a vehicle to fit our expanding family After Itzik heard what we are looking for He patiently showed us all of our options Until we found our fit . Thank you Itzik we love our new family adition ;) More

Excellent and easy Efrem Lambert had been recommend to me. I was not planning to purchase on the day I did ....just waiting while another car was serviced. I asked for E Efrem Lambert had been recommend to me. I was not planning to purchase on the day I did ....just waiting while another car was serviced. I asked for Efrem a few used cars. He knew what was available and was not pushy in any way. When he found a car that had everything I wanted, he was so excited---his enthusiasm wore off on me---and I bought the car! More

Personal Servcie Efrem Lambert has assisted me with 3 Mercedes. He has always been patient with showing me choices and makes suggestions because he listens to what I Efrem Lambert has assisted me with 3 Mercedes. He has always been patient with showing me choices and makes suggestions because he listens to what I am saying. Over the years I would consider him a friend. The entire dealership has mastered customer service. I am always impressed even with the service department. More

Excellent Buying my first Mercedes Benz was a great experience, Sean Taffe was excellent he has the best costumer service he will patiently work with you and wi Buying my first Mercedes Benz was a great experience, Sean Taffe was excellent he has the best costumer service he will patiently work with you and will go above and beyond to satisfy a costumer and find what you are looking for. More

first car purchase great experience Efrem Lambert has been great going above and beyond. This was my first purchase of a car on my own. He made this experience easy and was very detail Efrem Lambert has been great going above and beyond. This was my first purchase of a car on my own. He made this experience easy and was very detailed in the explanation of the features. I only intended on looking however I left with a mercedes. I have been back after I purchased foe further turtorial on how to use the features on my multi media package and he went through every feature. More

Efrem is the best Efrem was kind considerate and very professional Also he was very knowledgeable I would recommend Efrem lampbert and Mercedes of CHARLOTTE sincere Efrem was kind considerate and very professional Also he was very knowledgeable I would recommend Efrem lampbert and Mercedes of CHARLOTTE sincerely Bishop Rick Williams Sr More