Hendrick Motors of Charlotte - Mercedes-Benz

Excellent salesman. Salesman helped me find a low mileage 2015 Mercedes just like I wanted. He was very friendly and explained all the features of the car. When I called Salesman helped me find a low mileage 2015 Mercedes just like I wanted. He was very friendly and explained all the features of the car. When I called later with questions he helped on the phone to understand the vehicle even better. More

The most delightful car buying experience i've ever had I bought my first Mercedes-Benz from Mercedes-Benz of Charlotte and my salesman who iwas extremely helpful, knowledgeable and goes out of his way to I bought my first Mercedes-Benz from Mercedes-Benz of Charlotte and my salesman who iwas extremely helpful, knowledgeable and goes out of his way to make sure his customers are satisfied is Efrem Lambert.. after totaling my first Mercedes-Benz I went back to Efrem Lambert at Mercedes-Benz of Charlotte and he was willing to bend over backwards to get me the car I wanted, at the price I wanted and Efrem got it delivered on time. he is a most knowledgeable, experienced and customer service oriented sales person I've ever met!! kudos to you Efrem and thanks for all o your professionalism! More

Awesome car buying experience Shea was very helpful in helping me get the car which i wanted. Not only that but he took that extra effort of helping me out with options. Shea was very helpful in helping me get the car which i wanted. Not only that but he took that extra effort of helping me out with options. More

Friendly and Upfront I dealt with Shea White. I had not bought a car on my own before and had visited many dealerships to test drive different cars. My experiences were ve I dealt with Shea White. I had not bought a car on my own before and had visited many dealerships to test drive different cars. My experiences were very mixed until I got to Henrick. Shea was polite, not pushy and gave me direct answers to all my questions. I did not feel as if I was being "sold" a car - I was "choosing to buy" a car. I highly recommend Shea, his Manager Gantt, and the Hendrick team if you are looking to by a car. More

Best Service Ever! Brian Boney was extremely helpful! He was very patient with me and I did not even buy a Mercedes. I bought a used Jeep Grand Cherokee and was treated Brian Boney was extremely helpful! He was very patient with me and I did not even buy a Mercedes. I bought a used Jeep Grand Cherokee and was treated very well and will definitely come Back due to the great service! Thanks Brian! More

This dealership and my salesman is wonderful Efrem Lambert my MB salesman is wonderful. He never rushes me, seems to know just what I want, and I'm soon going to lease my third car from him. I wo Efrem Lambert my MB salesman is wonderful. He never rushes me, seems to know just what I want, and I'm soon going to lease my third car from him. I would recommend him to anyone. He's highly trained and very knowledgeable. Efrem is The Bedt! More

Itzik is your guy ! We look for a vehicle to fit our expanding family After Itzik heard what we are looking for He patiently showed us all of our options Until we f We look for a vehicle to fit our expanding family After Itzik heard what we are looking for He patiently showed us all of our options Until we found our fit . Thank you Itzik we love our new family adition ;) More

Excellent and easy Efrem Lambert had been recommend to me. I was not planning to purchase on the day I did ....just waiting while another car was serviced. I asked for E Efrem Lambert had been recommend to me. I was not planning to purchase on the day I did ....just waiting while another car was serviced. I asked for Efrem a few used cars. He knew what was available and was not pushy in any way. When he found a car that had everything I wanted, he was so excited---his enthusiasm wore off on me---and I bought the car! More