Hendrick Motors of Charlotte - Mercedes-Benz

Personal Servcie Efrem Lambert has assisted me with 3 Mercedes. He has always been patient with showing me choices and makes suggestions because he listens to what I Efrem Lambert has assisted me with 3 Mercedes. He has always been patient with showing me choices and makes suggestions because he listens to what I am saying. Over the years I would consider him a friend. The entire dealership has mastered customer service. I am always impressed even with the service department. More

Excellent Buying my first Mercedes Benz was a great experience, Sean Taffe was excellent he has the best costumer service he will patiently work with you and wi Buying my first Mercedes Benz was a great experience, Sean Taffe was excellent he has the best costumer service he will patiently work with you and will go above and beyond to satisfy a costumer and find what you are looking for. More

first car purchase great experience Efrem Lambert has been great going above and beyond. This was my first purchase of a car on my own. He made this experience easy and was very detail Efrem Lambert has been great going above and beyond. This was my first purchase of a car on my own. He made this experience easy and was very detailed in the explanation of the features. I only intended on looking however I left with a mercedes. I have been back after I purchased foe further turtorial on how to use the features on my multi media package and he went through every feature. More

Efrem is the best Efrem was kind considerate and very professional Also he was very knowledgeable I would recommend Efrem lampbert and Mercedes of CHARLOTTE sincere Efrem was kind considerate and very professional Also he was very knowledgeable I would recommend Efrem lampbert and Mercedes of CHARLOTTE sincerely Bishop Rick Williams Sr More

Excellent dealership My E Class was in for service and when we went to pick it up, we saw a salesman and inquired about a new vehicle. Sean Taffe was great. He showed us My E Class was in for service and when we went to pick it up, we saw a salesman and inquired about a new vehicle. Sean Taffe was great. He showed us a new car and explained it well, got a trade number and was a great assist in helping us make a decision. We also explained that we didn't want to spend the afternoon doing paperwork. Danny Rodriguez came out and introduced himself as the finance manager and he was great as well. Drove away with the new Mercedes and have enjoyed it. The only reason I did not give the experience 5 stars is because we took the car back on Monday morning to get a few things looked at and one of the items on the list was not fixed. But, we have always enjoyed the dealership and would highly recommend Hendrick Motors, Sean and Danny without reservation. More

GL450 CPO experience. Had a wonderful experience in the purchase of a GL 450 vehicle as facilitated by Mr. Itzik Benisti from Hendrick Motors in Charlotte. He was able to s Had a wonderful experience in the purchase of a GL 450 vehicle as facilitated by Mr. Itzik Benisti from Hendrick Motors in Charlotte. He was able to steer us in the right direction in the choice of our SUV. He arranged to get us the best deal. More

Purchase I worked with Efrem to purchase a 2015 E-250. Efrem is very knowledgeable about the features and was very patient with me to explain each and every on I worked with Efrem to purchase a 2015 E-250. Efrem is very knowledgeable about the features and was very patient with me to explain each and every one. He helped me to set up the features as I know that I would still be trying to figure them out. He cut me a deal and I felt that I received a fair price. I would certainly deal with Efrem again. More

Fantastic experience If you are in need of a mercedes in Charlotte, Efram Lambert is the man to see! Buying a car can be an unpleasant experience, but Efram made it pleasu If you are in need of a mercedes in Charlotte, Efram Lambert is the man to see! Buying a car can be an unpleasant experience, but Efram made it pleasurable and easy. More

Phenomenal Customer Service/Smooth Transition I visited Mercedes-benz Independence Blvd location as a result of my prior mercedes-benz getting totaled. I had previously bought a vehicle from North I visited Mercedes-benz Independence Blvd location as a result of my prior mercedes-benz getting totaled. I had previously bought a vehicle from Northlake Mercedes Benz and my purchasing experience was like night and day. I had the pleasure of working with Efrem Lambert. He was extremely knowledgeable about the products and services. His level of professionalism and expertise was quite impressive. I did not think that my transition to a new vehicle would be so smooth, however, it was Thanks to Efrem. I would like upper management to know that Efrems customer service skills are phenomenal. He made sure that my sale was a smooth transition for me and I am truly grateful. His time and effort is greatly appreciated. Kudos!! More

Sales Service as it should be! My wife and I were recently in the market for a new vehicle. On visiting the dealership we had the good fortune of having Efrem Lambert as our sales My wife and I were recently in the market for a new vehicle. On visiting the dealership we had the good fortune of having Efrem Lambert as our sales person. Efrem managed the entire process in an extremely professional and courteous manner. We both appreciated how expedtiously Efrem put us in the right vehicle, handed the trade in and his patience in acquainting us with the technology package. After the sale he was extremely prompt in following up with any details we required. Efrem certainly earned his 5 star rating with us. More