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Hendrick Motors of Charlotte - Mercedes-Benz

Charlotte, NC

5.0
903 Reviews

5201 E. Independence Blvd

Charlotte, NC

28212

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Showing 903 reviews

September 10, 2011

Mercedes taken in for service "B". Paid $400.00 when car was picked up after eight hours at Hendrick service. Notice tires were not rotated. Called Hendrick service to be told I had a probl More

by wbowling89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Owen, Ser. Mgr. - Rick Beal Ser. Rep.
July 19, 2011

repairs where not made on my car! but money was paid!!! Then when i checked my mileage, nearly 65 miles have been driven on my car. Can anyone explan that! More

by gaddygirl2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Smith, Mark Cox
November 06, 2005

I purchased a car from this dealership, which turned out to be the biggest mistake of my life. The deal was bad (my fault since I didn't do my homework up front). Not only that, the car has turned out to More

by tycart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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