Hendrick Motors of Charlotte - Mercedes-Benz

Amazing experience Jim Wetzel truly surpassed my every expectation when it came to my car buying experience. I had a specific vehicle in mind and finding the combination Jim Wetzel truly surpassed my every expectation when it came to my car buying experience. I had a specific vehicle in mind and finding the combination of color and inside upgrades was nearly impossible. Jim worked tirelessly to find me the exact vehicle I wanted in the timeframe I needed it. He was extremely responsive and his level of knowledge on the vehicle and the technology behind it was first rate. By far the best experience I have ever had with a salesperson and dealership all the way around. Adam Fiorenza More

Exellent Customer Service I am writing to extend my complete satisfaction. Throughout the entire process Gantt was professional, conscientious, and motivated. I always felt as I am writing to extend my complete satisfaction. Throughout the entire process Gantt was professional, conscientious, and motivated. I always felt as though I was his only customer. He continues to go over and beyond, that's why I have purchased four cars from him. I would be delighted to answer any specific questions regarding Gantt's performance. I always have a pleasant experience working with him and will continue to work with him in the future! I have referred several customers and will continue to spread the word. More

Excellent dealership, easy process, no questions unanswered I highly recommend Hendrick Mercedes Benz for the quality of service they offer and the effectiveness of the sales teams. I felt they did everything I highly recommend Hendrick Mercedes Benz for the quality of service they offer and the effectiveness of the sales teams. I felt they did everything they could to help me be comfortable with my new vehicle and to help me reach a number that worked for me. I never felt as if I was being pressed or rushed through my purchase process. I feel confident that my sales advisor and service guys are working for the best outcomes in all matters regarding my new Benz. More

Very Professional WITHOUT High Pressure Sales After visiting other dealers in the area where I was attacked by the sales force and almost held hostage everytime I tried to leave, it was a breath o After visiting other dealers in the area where I was attacked by the sales force and almost held hostage everytime I tried to leave, it was a breath of fresh air to walk into Hendricks Motors of Charlotte. They were very professional and friendly. I never felt pressured at anytime. Because I have only owned the car for a week, I cannot speak about support after the sale, but the car is running great, so far, and it appears to be exactly as advertised. I was very pleased with the sales transaction and will provide additional feedback after owning the vehicle over an extended period of time. Jim Francisco York, SC More

I bought 3 cars from Efrem! Efrem has sold me my last 3 cars. I will continue to go to him for any future cars. He has never been pushy and always seemed more like a friend and w Efrem has sold me my last 3 cars. I will continue to go to him for any future cars. He has never been pushy and always seemed more like a friend and was concern at making sure I left happy. Hendrick Motorsports of Charlotte and Efrem are an awesome team and a good group of people. I recommend them anytime someone says they are looking for a car. More

Lee McDermott Lee worked closely with us from day one satisfying our particular requirements to replace our 2006 ML. He provided very detailed documents and techni Lee worked closely with us from day one satisfying our particular requirements to replace our 2006 ML. He provided very detailed documents and technical information from which we made our purchase decision. Lee was always available and went out of his way to resolve issues that came up during and after the purchase process. We would recommend Lee to our friends should they decide to consider the purchase of a MB. More

Hendricks Mercedes Independence I am very pleased at the quality service I received from Hendricks Independence Mercedes preowned personnel. I got the car and the financing I had h I am very pleased at the quality service I received from Hendricks Independence Mercedes preowned personnel. I got the car and the financing I had hoped for and more. The salesperson was determined to get me the best deal possible, and he did. Thank you Lee for not giving up. Anne and Otis Alston More

Efrem Lambert is the Best! I am so happy that I was put in touch with sales consultant Efrem Lambert at Hendrick Motors of Charlotte! Efrem was kind, thorough, and really took I am so happy that I was put in touch with sales consultant Efrem Lambert at Hendrick Motors of Charlotte! Efrem was kind, thorough, and really took the time to ensure I was making the right purchase decision. Every interaction with Efrem and his entire team at Hendrick Motors was fantastic - the best! Highly recommend. More

Great experience I purchased my first car from Hendricks in Charlotte and was so pleased with the way I was treated by the entire staff and Efrem Lambert that it was a I purchased my first car from Hendricks in Charlotte and was so pleased with the way I was treated by the entire staff and Efrem Lambert that it was a No Brainer when I wanted to buy another that I would come back. From the first contact to the final signature, you are made to feel special. More