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Hendrick Motors of Charlotte - Mercedes-Benz
Charlotte, NC
958 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
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Service Time
Service Communication
Latest Reviews
January 25, 2026
Tyler Marshall greeted me and held the door for me and
was very thoughtful and kind. Very nice young man
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by marshallangie1
Employees Worked With
Tyler Marshall
January 23, 2026
service was completed in a timely manner, and I was
particularly impressed with my service advisor, Devin. Devin provided clear communication regarding my vehicle's maintenance needs and emphasized the
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by marloncny
Employees Worked With
Devin Ledbetter
January 16, 2026
Large dealership but with personalized and attentive
customer care. Justin made sure the car iness ordering from the factory was exactly what I wanted. He made sure to keep me informed of its progress a
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by CapeAnton
Employees Worked With
Justin
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