Recently needed recall work and several service items taken care of on my 6 speed, C230 Kompressor. Rebecca Naolu was my service advisor. Her professional demeanor, friendliness, and willingness to answer my every question amazed me. She personally oversaw the work being done on my vehicle. I was always updated and she ensured that what I wanted done was done and done just right as well as making excellent recommendations for some additional work that my car needed. The service techs did an excellent job in every aspect of the work being done. I can be pretty picky about work done on my vehicle but this experience was far superior to any other dealership I have delt with in the past 30 years! My favorite little car is back and in perfect operating condition thanks to the service team at Hendrick Mercedes-Benz of Charlotte!
Thanks for a job well done!! I am locked into Mercedes ownership and look forward to many more years driving a Hendrick Motors Mercedes.