All Salespeople
Sales Department
Hendrick Motors of Charlotte - Mercedes-Benz
Charlotte, NC
865 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
October 31, 2020
Took car in for service on short notice for a battery
problem. Got me in and back on the road, close to closing time. Took time to explain the problem and reason for costs
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by tww1017
Employees Worked With
Trey Brown
October 30, 2020
I believe the young man name was Michael. His knowledge
of my car was exceptional. He honored my warranty on my tires. The A service performed on my car was outstanding no conplaints. Everyone was professi
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by Jackson.denise115
Employees Worked With
Michael service dept. I received outstanding service they honored my warranty on my tires and the waiting time was not unusual
October 26, 2020
Recently had several service visits with a "new" used
2011 E350 4MATIC wagon. Each visit was delivered as described in the time frame promised...and done very professionally. I waited on the car each t
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by nuclearshopper
Employees Worked With
Chong Lee