Hendrick Porsche

I purchased a CPO GT3 from them in January (long distance). While I do love the car, I have to question the CPO process when the car was delivered with overfilled oil and an aftermarket exhaust tha distance). While I do love the car, I have to question the CPO process when the car was delivered with overfilled oil and an aftermarket exhaust that had the tips pushed up against the rear bumper. So far I have been unable to get any CPO documentation from them. There was also a price change on this car while we were working on exchanging money (again long distance). I was told I would receive the $5k back as a refund from my downpayment rather than making a change in the financing, which I accepted and continued with the purchase. The car was delivered in January, and despite multiple inquiries I have been unable to get this resolved up to this point in June. Lastly, they recommended a shipping company that I did use. They sent a driver with a trailer that looked like it should have been taken out of service some time ago and who spoke zero English, while charging me $120 more than the agreed upon price. I am obviously just a sale to Hendrick Porsche, so I cannot recommend doing any business with them that isn't in person. More

I wrote a review for Hendrick a month or so ago, but changed it after working out some challenges. For some reason the rating did not change. My update is below. Update to my previous review - I hav changed it after working out some challenges. For some reason the rating did not change. My update is below. Update to my previous review - I have a friend that purchased a 2023 Corvette out of state before I purchased my Porsche from Hendrick. He still does not have his paperwork, title, nothing. He just paid for his third temp tag. With Hendrick, I had everything in days…smooth, easy, professional transaction. Glad I chose Hendrick! Would go to them again and again. Love my new car! More

I have always received outstanding service from Eric Don-Jordan in their parts department. He tires to understand what you think you need and may offer a better solution. He did find a better solution f Don-Jordan in their parts department. He tires to understand what you think you need and may offer a better solution. He did find a better solution for my 1997 911 issue. He works to get a good price and always fast fulfillment. More

I recently purchased a Porsche Taycan GTS from Greg Bancroft and had an outstanding experience. Greg made the process seamless—professional, knowledgeable, and never pushy. He truly went above and beyo Bancroft and had an outstanding experience. Greg made the process seamless—professional, knowledgeable, and never pushy. He truly went above and beyond to make sure I got exactly what I wanted. Highly recommend Greg if you’re looking for a Porsche expert who cares about his clients. More

I just had my first experience with Hendrick Porsche. They had a used Boxster GTS 4.0 with the exact equipment I was looking for. Greg Dressel (my sales guy) went over and above to get me the info I need They had a used Boxster GTS 4.0 with the exact equipment I was looking for. Greg Dressel (my sales guy) went over and above to get me the info I needed and management handled every issue quickly and professionally (it was challenging since I am 500 miles from them). I love the car and the experience at Hendrick Porsche. More

Found Hendrick Porsche through Porsche America sales while looking for a Macan GTS. Found the exact color combination I was looking for. Communicated with Greg Bancroft and we were able to make a deal a while looking for a Macan GTS. Found the exact color combination I was looking for. Communicated with Greg Bancroft and we were able to make a deal all the way from Dayton, Ohio! When we arrived the experience with Greg and the staff of Hendrick Porsche was the best experience I’ve ever had at a car dealership. Friendly, professional, and welcoming! Love my GTS and I love this dealership! Thank you Greg and thank you Hendrick Porsche! More

Bought a Porsche Taycan Cross Turismo cross-country, and the process was totally painless. They provided clear up front pricing, no unnecessary add ons, an extended warranty, and even shipped the car. It sh the process was totally painless. They provided clear up front pricing, no unnecessary add ons, an extended warranty, and even shipped the car. It showed up in immaculate condition. Strongly recommend! More

Had an amazing experience with Gregg at Hendrick Porsche in Charlotte. One of the smoothest, easiest purchase transactions I've ever had. Would not hesitate to recommend Gregg or Hendrick. in Charlotte. One of the smoothest, easiest purchase transactions I've ever had. Would not hesitate to recommend Gregg or Hendrick. More

Eric Don-Jordon in the Parts department is extremely good at his job. Attempted to order a limited edition Salzburg No. 3 set of espresso cups for my new espresso "island" in my kitchen. This set was limit at his job. Attempted to order a limited edition Salzburg No. 3 set of espresso cups for my new espresso "island" in my kitchen. This set was limited and only two sets remained in the US Porsche inventory. I ordered the first set from another Porsche dealer but unfortunately one cup came loose in shipping and broke the other cup (shipped via FedEx). I called Hendrick Porsche and Eric assured me that these cups were properly packed and would arrive to me in tact via UPS. That's exactly what he did! I don't think I ever received any product in my 55 years on earth that was more carefully packed. He used cylindrical inflated protection wrappers, which wrapped around each cup and saucer. I literally believe this box and the contents could survive many trips over Niagra Falls! I'll go to Eric first in the future, knowing he is competent and understands what is needed in todays environment of shipping services like FedEx and the USPS, in which drivers don't care about what they are doing and will throw packages around with no concern for the contents or the damage of the shipment. You could have kicked this box from the truck to my door and it would have been just fine! Thank you Eric Don-Jordon for such great care with a small inexpensive item that I wanted in my collection! Great employee for Porsche NA! Good luck in your career! More

Eric Don-Jordon is the best. Hendricks Porsche truly has earned their wonderful reputation for customer service. Hendricks Porsche truly has earned their wonderful reputation for customer service. More