Hendrick Porsche

Do not do business with this dealership. Absolutely horrible experience. If I could give less than 0 stars I would. Salesperson (Ian) contacts me in the morning to let me know he has the car Absolutely horrible experience. If I could give less than 0 stars I would. Salesperson (Ian) contacts me in the morning to let me know he has the car I’m looking for (2020 911 S). Sends me photos, the build sheet and price. Further, he tells me the car is not advertised yet, that it’s getting detailed and that he wanted to let me know first, leading me to believe that he is holding the car for me and there are no other prospective buyers at the time. He also gives me the price. I tell him I’m interested and we set an appointment for 2 pm. I send him a message before my appointment letting him know that I’m running 30 minutes late. To which he replies, that another salesperson is out on a test drive and he’ll let me know if it sells. At this point, I offer to give a deposit which he nor his manager (Dominic) would take. I go to the dealership for my appointment and both Ian and his manager tell me that they’ve sold the car and there is nothing they can do about it. I have bought three cars from the Hendrick group in Charlotte but I suppose loyalty and customer relationships mean nothing to these people. They are just transactional and only interested in the next dollar. Zero integrity. More

Greg Bancroft did an amazing job helping with the purchase of my new car! He was very knowledgeable and great to work with! purchase of my new car! He was very knowledgeable and great to work with! More

Greg Bancroft and his entire team at Hendrick Porsche are so awesome!! We bought our second car from him here and we had a phenomenal experience! Highly recommend! so awesome!! We bought our second car from him here and we had a phenomenal experience! Highly recommend! More

I recently purchased a Porsche Panamera4 from Greg Dressel and could not have been happier. Greg, and the Hendrick team made the experience fun, easy and took the pain out of the buying a car experien Dressel and could not have been happier. Greg, and the Hendrick team made the experience fun, easy and took the pain out of the buying a car experience. I learned my lesson on the value of a great auto dealership. I bought another Porsche from another dealer and did not like the experience. I'm happy to be back in the Hendrick Porsche family as I have bought 5 cars from Hendrick. Hendrick, Greg Dressel, Albie, Elliott in Finance and Ray are tops in my book. Amy Cook is excellent as well in customer follow-up. More

I purchased a CPO GT3 from them in January (long distance). While I do love the car, I have to question the CPO process when the car was delivered with overfilled oil and an aftermarket exhaust tha distance). While I do love the car, I have to question the CPO process when the car was delivered with overfilled oil and an aftermarket exhaust that had the tips pushed up against the rear bumper. So far I have been unable to get any CPO documentation from them. There was also a price change on this car while we were working on exchanging money (again long distance). I was told I would receive the $5k back as a refund from my downpayment rather than making a change in the financing, which I accepted and continued with the purchase. The car was delivered in January, and despite multiple inquiries I have been unable to get this resolved up to this point in June. Lastly, they recommended a shipping company that I did use. They sent a driver with a trailer that looked like it should have been taken out of service some time ago and who spoke zero English, while charging me $120 more than the agreed upon price. I am obviously just a sale to Hendrick Porsche, so I cannot recommend doing any business with them that isn't in person. EDIT: It is now just over 2 months later and I still have not received my money or my requested documentation. Beware their complete lack of desire for customer satisfaction. More

I wrote a review for Hendrick a month or so ago, but changed it after working out some challenges. For some reason the rating did not change. My update is below. Update to my previous review - I hav changed it after working out some challenges. For some reason the rating did not change. My update is below. Update to my previous review - I have a friend that purchased a 2023 Corvette out of state before I purchased my Porsche from Hendrick. He still does not have his paperwork, title, nothing. He just paid for his third temp tag. With Hendrick, I had everything in days…smooth, easy, professional transaction. Glad I chose Hendrick! Would go to them again and again. Love my new car! More

I have always received outstanding service from Eric Don-Jordan in their parts department. He tires to understand what you think you need and may offer a better solution. He did find a better solution f Don-Jordan in their parts department. He tires to understand what you think you need and may offer a better solution. He did find a better solution for my 1997 911 issue. He works to get a good price and always fast fulfillment. More

I recently purchased a Porsche Taycan GTS from Greg Bancroft and had an outstanding experience. Greg made the process seamless—professional, knowledgeable, and never pushy. He truly went above and beyo Bancroft and had an outstanding experience. Greg made the process seamless—professional, knowledgeable, and never pushy. He truly went above and beyond to make sure I got exactly what I wanted. Highly recommend Greg if you’re looking for a Porsche expert who cares about his clients. More

Found Hendrick Porsche through Porsche America sales while looking for a Macan GTS. Found the exact color combination I was looking for. Communicated with Greg Bancroft and we were able to make a deal a while looking for a Macan GTS. Found the exact color combination I was looking for. Communicated with Greg Bancroft and we were able to make a deal all the way from Dayton, Ohio! When we arrived the experience with Greg and the staff of Hendrick Porsche was the best experience I’ve ever had at a car dealership. Friendly, professional, and welcoming! Love my GTS and I love this dealership! Thank you Greg and thank you Hendrick Porsche! More

Bought a Porsche Taycan Cross Turismo cross-country, and the process was totally painless. They provided clear up front pricing, no unnecessary add ons, an extended warranty, and even shipped the car. It sh the process was totally painless. They provided clear up front pricing, no unnecessary add ons, an extended warranty, and even shipped the car. It showed up in immaculate condition. Strongly recommend! More