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Hendrick Subaru Southpoint

Durham, NC

4.9
275 Reviews

200 Kentington Dr

Durham, NC

27713

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275 Reviews of Hendrick Subaru Southpoint

August 06, 2026

Samuel Duggins helped me out with a service appointment yesterday and he was amazing!!! He was incredibly kind and went out of his way to help me get the servicing I needed while also making me feel very c More

by rublemk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Duggins
Aug 08, 2026 -

Hendrick Subaru Southpoint responded

Hello Rublemk, thank you; we appreciate your feedback!

July 01, 2026

Inexperienced some challenges with the timing of delivery with my car and the dealership was very creative in finding a solution. More

by Sooby do
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Barbee, Shadi Jaber
Jul 01, 2026 -

Hendrick Subaru Southpoint responded

Hello Sooby Do, thank you; we appreciate your feedback!

June 10, 2026

This dealership is very friendly and helpful. We came in thinking we would purchase one car and Michael Brown helped us get an even better car. More

by Sandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brown
Jun 20, 2026 -

Hendrick Subaru Southpoint responded

Hello Sandra, thank you; we appreciate your feedback!

April 30, 2026

Very pleasant experience at this dealership. It was my first time purchasing a vehicle on my own. They talked me through the options and respectfully offered any add ons as is a normal sales p More

by reedbethany1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colby Vezina, David Hickerson, Carl Deiderich
May 06, 2026 -

Hendrick Subaru Southpoint responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 10, 2026

I have reviewed the dealer I got my Subaru from. Now I want to talk about Samuel Duggins in the service department. He was so nice, professional, and took excellent care of my car and me. I am so gl More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Duggins, Service, 5 stars
Apr 13, 2026 -

Hendrick Subaru Southpoint responded

Cindy, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Subaru Southpoint! Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 27, 2026

Very rewarding and patient with getting the best deal. Jim Long was our salesman A+ More

by mygirlb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Long
Mar 03, 2026 -

Hendrick Subaru Southpoint responded

Hello, thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!

February 10, 2026

I am enjoying my new Subaru so much. Bryan Phillips made the car purchasing experience great. He went out of his way to explain each Subaru model and the features and had so much patien More

by bamjjm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Phillips *****
Feb 13, 2026 -

Hendrick Subaru Southpoint responded

Bamjjm, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru Southpoint.

December 17, 2025

Michael Brown and his team made us feel right at home from the moment we walked through the door to the final signatures. I would recommend Hendrick at Southpointe for an excellent experience while shopp More

by Double D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Brown, David H., Tauqeer Ahmed, Shadi Jaber
Dec 20, 2025 -

Hendrick Subaru Southpoint responded

Double D, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

November 20, 2025

Had a flat was in the range of tire replacement and due for an oil change. It’s a Monday probably the worst day to come into the service center at 7am to get an appointment! Ralph Higgs greeted me and star More

by John W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Higgs and Brea
Nov 20, 2025 -

Hendrick Subaru Southpoint responded

John W, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Subaru Southpoint! We appreciate your positive review about your recent experience with us!

September 04, 2025

I had a great experience at Hendrick Subaru of Southpoint! They were able to get me in quickly and replaced my sunroof glass after it had a chip. They also did a courtesy AC check and even sent me More

by kgallo13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mulligan
Sep 08, 2025 -

Hendrick Subaru Southpoint responded

Kgallo13, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru Southpoint. If you have any further questions, please give us a call. We're always happy to help!

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