Hendrick Subaru Southpoint

Dennis Arias, Service Advisor and a great go to person, is personable , energetic and truly passionate in provided outstanding customer service. I was so relived with his ability to problem solve my techn is personable , energetic and truly passionate in provided outstanding customer service. I was so relived with his ability to problem solve my technical issue and the best part, at no cost!! I was often guarded when going to a dealership. Hendrick Subaru, staff have managed to change my perception for the better. They seem to have cornered the art of customer satisfaction. Their rock star employees, including Dennis, Patrick Lambert, Mario Mapson , sales manager Debois Thompson are simply Awesome!! Thank you everyone for providing me with consistent positive experience. I will definitely make Hendrick my preferred Service center. More

Brittney and her manager from the sales team and Michael from finance were very helpful and knowledgeable in assisting and answering my questions about the car. They were very patient, courteous and persona from finance were very helpful and knowledgeable in assisting and answering my questions about the car. They were very patient, courteous and personable throughout the transaction. I will definitely recommend Hendrick Subaru Southpoint anytime to anyone. More

Service was great. They finished my car in about an hour. Ryan Raub is an excellent service advisor. He kept me informed about what was going on. Joseph Rossman hel They finished my car in about an hour. Ryan Raub is an excellent service advisor. He kept me informed about what was going on. Joseph Rossman helped me with some settings relating to the use of Bluetooth. Joseph went far beyond just helping me with Bluetooth; he went through all the settings and helped me adjust them as necessary. Thanks for the great service and assistance. More

Brittany Barbee and all of the sales team were knowledgeable, courteous, and personable throughout our transaction. This is our first Subaru, and our first interaction with Hendrick, but it will p knowledgeable, courteous, and personable throughout our transaction. This is our first Subaru, and our first interaction with Hendrick, but it will probably not be the last! More

Michael Saline was so wonderful during the whole process of learning about the cars at Subaru Southpoint and eventually purchasing one. I have never owned or driven a Subaru, so I had a lot of learning to d of learning about the cars at Subaru Southpoint and eventually purchasing one. I have never owned or driven a Subaru, so I had a lot of learning to do, and lots of questions. Michael helped me along the way, and was very patient as we test-drove multiple vehicles. The whole staff at this dealership treated us like VIPs the whole time we were there, and everyone was incredibly nice and helpful. Thank you to Michael for helping me get into my new Subaru! I love it so much! More

I had a wonderful experience working with Michael Saline at Hendrick Subaru Southpoint. He was very responsive, helpful, and attentive to our car shopping needs and helped us find our dream car! at Hendrick Subaru Southpoint. He was very responsive, helpful, and attentive to our car shopping needs and helped us find our dream car! More

Shalonda is nothing short of a miracle worker. She is just AMAZING! She really provided a WOW experience while assisting me with the purchase of my new vehicle at Hendrick Subaru. She moved EVE She is just AMAZING! She really provided a WOW experience while assisting me with the purchase of my new vehicle at Hendrick Subaru. She moved EVERY mountain to ensure that I was able to purchase the vehicle that I had fallen in love with!!! I wish every car dealership had sales people like Shalonda. I had gone to all the other car dealerships and was told “ I’m sorry but we can’t help you.” Not Shalonda. She said “Ok, I got you. You trust me, right.” Like I said ….. Shalonda is my miracle worker at Hendrick Subaru in Durham, NC. More

Great experience with Shadi , This dealer really goes above and beyond to be better then the rest. above and beyond to be better then the rest. More

The staff is friendly and professional, the location is convenient and the customer waiting area is clean and comfortable. Jean Claude was very helpful throughout the car buying process and never pressure convenient and the customer waiting area is clean and comfortable. Jean Claude was very helpful throughout the car buying process and never pressured or rushed us to make a decision. More

My second time returning with another customer/friend of mine. Excellent service. Great salesman period. mine. Excellent service. Great salesman period. More