Hendrick Subaru

This is my third vehicle purchase from Hendrick Subaru in Hoover, Alabama. My first visit to the dealership was back in 2021, when I purchased a 2021 Outback from Sales Representative, Michael Adul'Ali. My o Hoover, Alabama. My first visit to the dealership was back in 2021, when I purchased a 2021 Outback from Sales Representative, Michael Adul'Ali. My other two purchases have been within the past six months, a 2020 Outback, because I love that body style, and most recently, a 2026 Outback. Brock McCoy was my Sales Representative for both of these recent purchases. He was knowledgeable, professional, and genuinely committed to helping me find a vehicle with all the features I wanted. On my most recent purchase, what I was looking for had me torn between a Forester and an Outback. After test driving at least four different Forester and Outback models, I ultimately chose another Outback. Even after nearly four hours, Brock remained just as patient, helpful, and positive as he had been when he sold me my previous vehicle six months earlier. Both times, I called ahead to discuss what I had seen online and what I was looking for. Brock immediately began tracking down vehicles that were either on the lot or in transit, ensuring I had options that matched my preferences. He wasted no time and made the entire process smooth and stress free. I highly recommend Brock McCoy to anyone looking to purchase their next vehicle. There is something unique about Hendrick Subaru. If you’re someone who pays attention to the atmosphere around you, you’ll quickly notice the positive energy throughout the dealership. Everywhere you look, employees and customers alike seem to be enjoying themselves. Smiles, laughter, and a genuine sense of enthusiasm are present throughout the sales process and beyond. From my observations, this positive culture isn’t limited to the sales department. You’ll find the same welcoming attitude in the service and parts departments as well. It feels less like a business transaction and more like a team of people who genuinely enjoy helping customers and working together. A few of the people I’ve had the pleasure of interacting with include Brock McCoy, my Sales Representative; Eli Strickland, my Service Representative; Paul Patrick, Sales Manager; Blake Boshell, Finance Manager; and Shidrial Green, Receptionist and Love Encore Representative. Every interaction I’ve had with these individuals has been positive, professional, and customer-focused. Based on my experiences, I believe you’ll receive the same level of outstanding service and positive interaction from anyone you encounter at Hendrick Subaru. The vehicle may be what brings you through the door, but it’s the people and the culture that will keep you coming back. Edward More

I only have great things to say about the team at Hendrick Subaru. I was helped by Brock McCoy who did a fantastic job meeting my needs with info and never tried to push me along through the process. Hendrick Subaru. I was helped by Brock McCoy who did a fantastic job meeting my needs with info and never tried to push me along through the process. He was also able to quickly pivot as my needs changed and found the right car for me. Manager Paul Patrick was also outstanding. He came in to assist where needed and was a ray of sunshine during points of stress. He also offered to have a car brought in from out of town if they didn't have precisely what I was looking for at the time. I purchased a brand-new 2026 Crosstrek Premium for nearly MSRP before taxes More

From start to finish, Hendrick Subaru in Hoover was amazing. Preston is the best Sales Rep I have ever dealt with at any car dealership. He listen to all my concerns and needs, finding me the perfect c amazing. Preston is the best Sales Rep I have ever dealt with at any car dealership. He listen to all my concerns and needs, finding me the perfect car. Blake with the accounting department made things so easy and didn’t try to oversale me on things I didn’t need. I will definitely be back when the time comes to by another car. More

Came in for my 1yr check up. Trent in service was 10/10 as always and salesman Richard D made sure I was able to get to work and back. Also, 10/10. Trent in service was 10/10 as always and salesman Richard D made sure I was able to get to work and back. Also, 10/10. More

Zachary was extremely helpful even explained the current plan i have for changes that I was given when I purchased the vehicle. I really appreciated that!! plan i have for changes that I was given when I purchased the vehicle. I really appreciated that!! More

Hendrick Subaru goes above and beyond. Battery died in the middle of traffic and they came to the rescue! Battery died in the middle of traffic and they came to the rescue! More

Good consistent service and always willing to answer questions and help plan for the future. questions and help plan for the future. More

Outstanding Service department. Can’t remember the guys name but he had really nice hair ! Can’t remember the guys name but he had really nice hair ! More

Wish every dealership operated like Hendrick Subaru. Always precise and happy to help. Makes for a smooth visit!!! Always precise and happy to help. Makes for a smooth visit!!! More