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Hendrick Subaru
Hoover, AL
606 Reviews
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606 Reviews of Hendrick Subaru
May 23, 2025
The service was excellent. The guys in the service department who helped me were extremely knowledgeable and courteous. They had me back on the road in no time. I will be recom The guys in the service department who helped me were extremely knowledgeable and courteous. They had me back on the road in no time. I will be recommending Hendrick Subaru to all my friends. More
by Mark Watson
Employees Worked With
Zachary Brooks Jonathan Roose
May 21, 2025
Dishonest dealership. Shop elsewhere. I love my new Subaru (so far), but the buying experience was awful. I scheduled an appointment to look at a Crosstrek, listed in Shop elsewhere. I love my new Subaru (so far), but the buying experience was awful. I scheduled an appointment to look at a Crosstrek, listed in their inventory at $34k. I get there and it’s $36k. They told me they would reduce it if I financed through them, so I did - but then I was signing paperwork before they ever told me the finance rate nor reduced the cost. This was brought up, and they gave $500 off. Not worth it. I really should have walked away and gotten my Subaru elsewhere. The salesman told me as I got into my new car that they would be sending me a survey. He begged me to rate him 10/10 on the survey and also let me know the survey would ask if he had told me about the survey and to answer, “No.” I’m not a dishonest person, so I’ll be doing neither of those things. For the icing on the bad experience cake: when I got home, I found papers in the glove box saying the recommended list price of this car was $29k. They fooled me; don’t let them fool you. More
by sngoodwin
Employees Worked With
Anthony Dawson, Will Howell
May 20, 2025
Great attention to detail. Buying process was quick and easy. Salesman Blake was very knowledgeable about their product. Buying process was quick and easy. Salesman Blake was very knowledgeable about their product. More
by J85511906
Employees Worked With
Richard Donaldson, Anthony Dawson, Blake Boshell
May 19, 2025
Great communication. Went out of their way to make an unfortunate problem into a positive one. People very knowledgeable, very helpful and all in all a good experience Went out of their way to make an unfortunate problem into a positive one. People very knowledgeable, very helpful and all in all a good experience.. More
by melarrye75
Employees Worked With
Trent Witsaman
May 17, 2025
I have taken my Outback to Hendrix Subaru 4 times for a fix on my radio, and it still doesn’t work correctly. Four times. And each time I was assured it was fixed. I’m am very disappointed and disappointed fix on my radio, and it still doesn’t work correctly. Four times. And each time I was assured it was fixed. I’m am very disappointed and disappointed. More
by e.a.armstrong13
Employees Worked With
The entire service dept
