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Hendrick Subaru

Hoover, AL

4.9
732 Reviews

2929 John Hawkins Parkway

Hoover, AL

35244

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732 Reviews of Hendrick Subaru

December 17, 2025

My service completed sooner than expected and at the estimated cost. The service personnel were professional and friendly. More

by sddaniel
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eli Strickland
Dec 20, 2025 -

Hendrick Subaru responded

Hello Sddaniel, thank you; we appreciate your feedback!

December 17, 2025

Professional and attentive to customer needs. Focused on the satisfaction of the customer and makes sure all questions are answered thoroughly. More

by jumpmaster1987
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Donaldson, Will Howell, Brannon Crane, Logan Rouse
Dec 17, 2025 -

jumpmaster1987 responded

I was extremely happy with the level of attention, professionalism and courtesy shown by Richard, Will, Logan and Brannon. Their attention to my needs as opposed to putting me into a vehicle I didn’t want was refreshing. Will especially went above and beyond any expectation with his willingness to listen and time given to make sure we got the best product for our family. Extremely pleased with the Hendrick Team.

December 12, 2025

Their service is super! It is nice to feel known. The new video exam feature is helpful. More

by jetbailey
Recommend Dealer
Yes
Employees Worked With
Trent Witsaman
Dec 15, 2025 -

Hendrick Subaru responded

Hello Jetbailey, thank you; we appreciate your feedback!

December 11, 2025

Everyone in the dealership was very nice and helpful. Brock was the salesperson I worked with and he was very knowledgeable and enthusiastic about all of the different subaru models. He was very helpful More

by rfoster9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock McCoy
Dec 15, 2025 -

Hendrick Subaru responded

Hello Rfoster9, thank you; we appreciate your feedback!

December 09, 2025

Eli in the service department was fantastic, he worked us in for a problem...the tech gave us a great video of what was going on...both were excellent!...Great service... More

by jbmorton50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Strickland
Dec 09, 2025 -

Hendrick Subaru responded

Hello Jbmorton50, thank you; we appreciate your feedback!

December 01, 2025

Sales person Logan was very knowledgeable. Dealership was easy to get to. Everyone there was very accommodating. More

by debbie8846
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will Howell, Logan Rouse
Dec 02, 2025 -

Hendrick Subaru responded

Debbie8846, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru.

November 26, 2025

Had to come in last minute after my side mirror was damaged by rebar. Erik helped me quickly and got me in within 24 hours before the holidays! More

by maryhelenehall
Recommend Dealer
Yes
Employees Worked With
Erik Beiswenger, Noah Hayhurst, Eli Strickland
Nov 29, 2025 -

Hendrick Subaru responded

Hello Maryhelenehall, thank you; we appreciate your feedback!

November 26, 2025

The service department went above and beyond to fix a problem that was caused by a different repair shop. Greatly appreciated crew and staff there. More

by Taterhead270
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erik Beiswenger, Trent Witsaman
Nov 29, 2025 -

Hendrick Subaru responded

Hello Taterhead270, thank you; we appreciate your feedback!

November 20, 2025

These guys treat this old lady well… very patient. Very informative and they explain anything I don’t understand! More

by leeannblack59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Witsaman
Nov 22, 2025 -

Hendrick Subaru responded

Hello Leeannblack59, thank you; we appreciate your feedback!

November 19, 2025

Everyone was very friendly and honest with me on the condition of my 2019 Crosstrek. It’s always a good experience at Hendricks Subaru. More

by jgwinsett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Rouse, Trent Witsaman
Nov 20, 2025 -

Hendrick Subaru responded

Jgwinsett, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru.

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