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Hendrick Subaru

Hoover, AL

4.9
681 Reviews

2929 John Hawkins Parkway

Hoover, AL

35244

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681 Reviews of Hendrick Subaru

September 12, 2025

Great customer service rep, efficient and professional. However, moving here from Chicago, I’m disappointed. You do not wash the car, that was always a nice perk, no service coupons given and you do not of More

by cathy.mccue
Recommend Dealer
Yes
Employees Worked With
Erik Beiswenger
Sep 16, 2025 -

Hendrick Subaru responded

We are always looking for ways to improve, so we appreciate your feedback!

September 12, 2025

This was my first service on my 2025 Subaru Outback. Service was quick and efficient, Service rep Zach was courteous and helpful. More

by Nvodde
Recommend Dealer
Yes
Employees Worked With
Zach in Service Dept
Sep 17, 2025 -

Hendrick Subaru responded

Nvodde, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru.

September 12, 2025

Quick,professional, courteous, highly recommended. overall experience is definitely worthy of a five star rating. More

by Travisw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Watson, Bryan Grindle
Sep 16, 2025 -

Hendrick Subaru responded

Travisw, we're so glad that we were able to go above and beyond your expectations!

September 12, 2025

They stand behind their product and if you have an issue with your car, they always do what is necessary to make things right. More

by C_a_w1968
Recommend Dealer
Yes
Employees Worked With
Trent , Joe LaPorta
Sep 15, 2025 -

Hendrick Subaru responded

We hope to be of service to you again in the future. Best wishes, Hendrick Subaru

September 11, 2025

This dealership is clean and well maintained but it seems to be struggling. The sales team work very hard to draw you in but don’t give you the significantly higher final price till right before you sign. Th More

by bumble_agendas52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Adul'Ali, Dwayne Richardson, Joe LaPorta, Eli Strickland, Nate Dodson
Sep 12, 2025 -

Hendrick Subaru responded

We appreciate you bringing this experience to our attention. If you are willing, please contact us at (659) 250-0482 so we can work towards a resolution. We look forward to hearing from you.

September 10, 2025

Excellent and timely service. I am a new customer, traveling to this location and had a problem with my windshield wipers and windshield fluid dispenser. They did a thorough inspe More

by Cahoover
Recommend Dealer
Yes
Employees Worked With
Trent Witsaman, Jerry Deemer, Nate Dodson
Sep 11, 2025 -

Hendrick Subaru responded

Cahoover, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru.

September 05, 2025

My car was serviced, a problem was fixed, and I was done in 1.5 hours. Everyone is friendly and efficient. More

by spacekristie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent , Bryan Grindle
Sep 08, 2025 -

Hendrick Subaru responded

Hello Spacekristie, thank you; we appreciate your feedback!

September 03, 2025

This was truly one of the best service experiences I’ve ever had! Trent took care of all my automotive needs from start to finish, explained everything clearly along the way, and even went the extra mile b More

by Ljohnson
Recommend Dealer
Yes
Employees Worked With
Trent Witsaman
Sep 08, 2025 -

Hendrick Subaru responded

Ljohnson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Subaru.

September 03, 2025

Will Howell and Mike were very helpful and professional will explain about all vehicles we looked at. More

by Ann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike (can’t remember last name), Will Howell, Logan Rouse
Sep 08, 2025 -

Hendrick Subaru responded

Hello Ann, thank you; we appreciate your feedback!

September 01, 2025

I had a great experience, Ive always felt at home going there. Everyone is so nice and helpful. Thank you for all that you do!!!!!! More

by willy1948
Recommend Dealer
Yes
Employees Worked With
Trent
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