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Hendrick Toyota Apex

Apex, NC

5.0
3,300 Reviews

1210 Laura Village Road

Apex, NC

27523

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3,300 Reviews of Hendrick Toyota Apex

March 27, 2024

This is my second purchase at Hendricks with Sarena Williams! Excellent from start to finish. She was very helpful directing me to the car with all the options I wanted. More

by mway47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarena Williams
Mar 29, 2024 -

Hendrick Toyota Apex responded

Thank you so much for your continued business & the wonderful reviews Ms. Way! We greatly appreciate it & wish you many happy miles in your new 2024 Toyota Rav4 Hybrid! :)

March 26, 2024

Excellent experience. Out of state buyer flying in from NYC. Our sales rep Ashley Kurtzman met us at the airport, and transitioned us smoothly through the sales process, More

by msajacob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Kurtzman, Guillermo, Karalynn Kline
Mar 29, 2024 -

Hendrick Toyota Apex responded

Msajacob, thank you, we are so happy to read such a great review about Hendrick Toyota Apex! Have a great day!

March 24, 2024

Can’t thank the Team at Hendrick Toyota Apex enough for making the experience of buying and selling a car as seamless as I could possibly imagine. Thank you! More

by Uncle
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Beavers
Mar 26, 2024 -

Hendrick Toyota Apex responded

Hi Uncle, we are very happy to have provided you with such a positive experience!

March 22, 2024

Women Beware! Scammy service department that recommends services that do not need to be done. They do not request approval and will do the "service" and charge you More

by katiec2900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rebecca Doss
Mar 29, 2024 -

Hendrick Toyota Apex responded

Good Morning Ms. Cross. We are very disheartened to read this review as this is not how we conduct business. Our Service Director, David Sanders, has been trying to reach you to discuss this in greater detail. If something was not completed, we certainly want to make things right for you. At a time that is convenient for you, please return his call. He can be reached directly at 919-335-1561.

March 20, 2024

Tom McClay made me experience easy. I have bought a few cars in the past but Tom was different he understands treating a person like a person, regardless of the sale or not. We need mor More

by Brandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom McClay
Mar 21, 2024 -

Hendrick Toyota Apex responded

Brandon, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Apex! Have a great day!

March 20, 2024

Ian Miller made it easy. he was quick doing it and extremely helpful to us. More

by macopeland9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Miller
Mar 21, 2024 -

Hendrick Toyota Apex responded

Hello! Thank you so much for review! We are very happy we could provide you with a positive experience! Have a wonderful day!

March 19, 2024

Tom McClay is our sales agent and we appreciate very much his diligent work in finding for us, our 2024 Sienna van. He has performed excellent and exemplary follow-up service. We highly recommend him. More

by graceliwang
Recommend Dealer
Yes
Employees Worked With
Tom McClay
Mar 20, 2024 -

Hendrick Toyota Apex responded

Graceliwang, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you so much again for your feedback! We hope you have a great day!

March 13, 2024

Dan Graham is the best. I could not be more pleased with the exceptional service he gave me. He was very personable, knowledgeable, professional, and patient. He gave me a g More

by Smart4716
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 16, 2024 -

Hendrick Toyota Apex responded

Smart4716, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Apex! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 13, 2024

Ask for Roderick if you want a solid car-buying experience! I recently bought a new RAV4 from Roderick and the whole process was seamless. Rod was kind, patient, and attentive without being pushy. More

by Nhaggett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roderick and Quincy
Mar 16, 2024 -

Hendrick Toyota Apex responded

Nhaggett, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Apex. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Have a great day!

March 13, 2024

I just bought my 2024 Toyota, this past Saturday - 3. 9.2024. My salesperson, Kenny, went above and beyond to source my 'dream car's for me... From our very first interaction, Kenny was accommodating to More

by EDWARD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Beavers
Mar 16, 2024 -

Hendrick Toyota Apex responded

Edward, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you so much again for your feedback! We hope you have a great day!

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