
Hendrick Toyota Apex
Apex, NC
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3,311 Reviews of Hendrick Toyota Apex
I came in with no intentions of buying a car but Oneil helped me out through the whole process. I will defiantly be coming back to see him in the future. helped me out through the whole process. I will defiantly be coming back to see him in the future. More
I had a great buying experience at Hendrick Toyota. I dealt with Adedeji Famoroti and he made the buying experience enjoyable. Deji is very knowledgeable and pleasant to work with. I would highly recom I dealt with Adedeji Famoroti and he made the buying experience enjoyable. Deji is very knowledgeable and pleasant to work with. I would highly recommend shopping at this dealership and ask for Deji. More
Adedeji Famoroti was wonderful to work with. He was very patient with me, explaining any details and answering any questions I had. I see now why he has won so many awards for salesmanship. He was very patient with me, explaining any details and answering any questions I had. I see now why he has won so many awards for salesmanship. More
Sarena Williiams at Hendrick Toyota Apex provided me with excellent customer service! I called looking for a RAV4 with a weather package and softek or leather seats. Another local dealership told me there excellent customer service! I called looking for a RAV4 with a weather package and softek or leather seats. Another local dealership told me there were over 100 people on a waitlist for a RAV4 Hybrid, so I was truly surprised when she called me back within a couple of days with information on a hybrid exactly like I was looking for. (It had fabric seats, but we customized it, and she had the leather seats installed prior to delivery). Total time from my first inquiry to taking delivery was less than 3 weeks. If I could give her 10 stars for her professionalism and customer service, I would! More
Great dealership! Every one of the staff and employees are extremely friendly and professional. Our dealer, Tom McClay, was very outgoing and thorough in helping my hu Every one of the staff and employees are extremely friendly and professional. Our dealer, Tom McClay, was very outgoing and thorough in helping my husband and I find exactly the vehicle we were looking for. Tom was always able to answer any questions we had and accommodate any challenge or set back we encountered. On the day we picked up our vehicle, Darryl Harp did an amazing job in showing us around all the specs and controls inside and out, and making sure we drove away happy. Can't wait to buy another car from here in the future! Definitely ask for Tom McClay when you make a purchase!!! More
My third purchase with Serena Williams. My experience with her has always been 10 stars. She had my vehicle and paperwork ready for me to sign and drive upon arrival. Made my experience s My experience with her has always been 10 stars. She had my vehicle and paperwork ready for me to sign and drive upon arrival. Made my experience short and sweet. Traveling from Orlando, FL, and being able to get out of the dealership within an hour, was amazing customer service. More
I had made a $1000 deposit. I had asked the sales representative Wale several times if the deposit was refunded and he assured me that it was. In less than 36 hours I had change I had asked the sales representative Wale several times if the deposit was refunded and he assured me that it was. In less than 36 hours I had changed my mind due to the ad-ons they had which didn't work for me. I contacted Wale and stated I needed to cancel and needed a refund. He then sated the deposit was non-refundable or which i had told him this wasn't so. Only to find out this was written on their fine pint. It is one thing to say something and it is another to deceive your customers and steal from them. How does one explain spending 1000 dollars in less than two days on services/ products that was canceled. Very dishonest people. More
Very easy to deal with. Wonderful sales person Sarena Williams.Would definitely recommend Hendrick Toyota of Apex ti Family and Friends. Wonderful sales person Sarena Williams.Would definitely recommend Hendrick Toyota of Apex ti Family and Friends. More