
Hendrick Toyota Apex
Apex, NC
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3,317 Reviews of Hendrick Toyota Apex
I lost my 2013 RAV4 in an accident and needed to find a new reliable ride. Knowing I loved my previous purchase from Hendrick Toyota Apex, I knew I wanted another RAV. Jennifer Stern did not let me down new reliable ride. Knowing I loved my previous purchase from Hendrick Toyota Apex, I knew I wanted another RAV. Jennifer Stern did not let me down throughout this process. Her knowledge, kindness and genuine concern for assuring I was going out the door happy shined through the minute I first spoke with her on the phone. She is thorough and tended to all questions with great competency. I knew I was her focus when we were working on this and she put me at ease at a time I could have felt pressured. I hope to have my newest RAV model for a long time ahead. I hope it serves me as well as my last (only maintenance and wear and tear issues for 8 years). But should I have any issues, I am certain I will be taken care of. The financial aspect of this transaction was made very comfortable by John Brennan. He, too, treated me like I was the only customer in the dealership. He made sure I understood every aspect of what I was signing before I signed. He helped me make best decisions for my own loan by providing me every option to review and consider beforehand. And, unlike most finance professionals I've ever worked with, he was kind and comfortable to talk with. If you need to find a vehicle and don't want a pressurized experience, I would highly recommend going to Hendrick Toyota Apex. A big thanks to a very helpful group of people in a time that I should have been under more stress. It makes a difference! More
Another great experience buying from Hendrick Toyota Apex. Jennifer Stern is a pleasure to work with and made my buying experience easy and stress free. I highly recommend Jennifet and Hendrick Toyota A Apex. Jennifer Stern is a pleasure to work with and made my buying experience easy and stress free. I highly recommend Jennifet and Hendrick Toyota Apex. More
Thank you to our Salesman Raymone Maye for helping us look for a car today. Even though we didn't leave in the car we were looking for, he took the time to help us look. We look forward to working with h look for a car today. Even though we didn't leave in the car we were looking for, he took the time to help us look. We look forward to working with him in the future. More
Sarena Williams was the Toyota Client Advisor who worked with me. It has been 12 years since I purchased my last vehicle. She was absolutely fabulous. I explained my budget, what I needed from my next car, with me. It has been 12 years since I purchased my last vehicle. She was absolutely fabulous. I explained my budget, what I needed from my next car, and that a Hybrid RAV4 was the vehicle for me. She was open, honest, and respected my time as her own. Sarena went the extra mile during the whole experience. In today's pandemic market, I really needed my consumer dollar to go as far as possible. I believe Sarena worked hard to do just that. She stayed late that day answering every single question/concern I had and even helped move items from the Honda to my new vehicle! Sarena really listened to what was important to me--especially in protecting the interior of the car. I do a lot of driving for work, mud and dirt is just going to happen! We drove off the lot with "B B" my new (used) RAV4 and some protective mats to keep her clean. That was a wonderful surprise and proved I was more than just another transaction. Additionally, the finance part was quick and straight forward. Mr. Adedeji Famoroti assisted us. He ensured we understood the terms of our purchase but in a timely manner. If I ever need to purchase another car, without a doubt, I will look for Sarena and her colleagues again! More
Came in recently to look at used cars. And it was such a great looking dealership and very friendly people. Ended up talking with Oscar and he was super helpful and got me all the informat And it was such a great looking dealership and very friendly people. Ended up talking with Oscar and he was super helpful and got me all the information I needed. Will be recommending this area to friends and family! More
Had to sell my 4Runner and months later make a new purchase of a Rav4. Jennifer Stern was very knowledgeable & so helpful in both processes with good advice based on my circumstances. Very professiona purchase of a Rav4. Jennifer Stern was very knowledgeable & so helpful in both processes with good advice based on my circumstances. Very professional and personable, as a woman I appreciate being able to trust another woman in assisting in making a big financial purchase. Thanks to Jennifer for making the process easy! More