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Hendrick Toyota Apex

Apex, NC

5.0
3,366 Reviews

1210 Laura Village Road

Apex, NC

27523

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3,366 Reviews of Hendrick Toyota Apex

May 10, 2025

Thank you Chris for the great experience with service. You were a true help to me and my friend. You always deliver exceptional service advise! More

by JJ
Recommend Dealer
Yes
Employees Worked With
Chris Ellis
May 12, 2025 -

Hendrick Toyota Apex responded

Hi Jj, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

May 10, 2025

Chris is always efficient, knowledgeable, friendly and funny. I enjoy having him as my advisor for my car services. He keeps me up to date on when my car will be ready. I wish services didn't take so long More

by Missy E.
Recommend Dealer
Yes
Employees Worked With
Chris Ellis
May 12, 2025 -

Hendrick Toyota Apex responded

Missy E., thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Hendrick Toyota Apex

May 09, 2025

Brought my 2023 Tacoma in for my 24k service was greeted by Morgan who was professional and friendly. She kept me updated as I waited. She had all the paperwork ready for checking out and brought my Tacoma More

by JoeG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan in Service
May 12, 2025 -

Hendrick Toyota Apex responded

Joeg, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

May 08, 2025

On schedule. Great work as always. Very much satisfied with the reception and on time service More

by Chay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karalynn Kline
May 10, 2025 -

Hendrick Toyota Apex responded

Hi Chay, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

May 08, 2025

Excellent salesman, attentive, and patient with us Great experience Highly recommended thank you Noori Hope to see you again More

by jburns6177
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karalynn Kline
May 10, 2025 -

Hendrick Toyota Apex responded

Jburns6177, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 08, 2025

Samuel Finch was efficient,knowledgeable, and very friendly. He had me in and out in a timely manner. I am very pleased with my service. More

by Pamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Finch
May 09, 2025 -

Hendrick Toyota Apex responded

Pamela, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

May 08, 2025

Thanks Mack for helping out with my car and the amazing service! I’ll see you next time. More

by Aneysa.mcintyre
Recommend Dealer
Yes
Employees Worked With
Mack
May 10, 2025 -

Hendrick Toyota Apex responded

Hi Aneysa.mcintyre, thank you for taking the time to leave a review for us at Hendrick Toyota Apex. We're happy we could meet your expectations!

May 07, 2025

Jarvis did a great job helping me today. He was patient and efficient in assisting me today at Hendrick Toyota of Apex. More

by g.kar2137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Headen, Jarvis
May 10, 2025 -

Hendrick Toyota Apex responded

G.kar2137, thanks for your praise and kind comments about our team.

May 07, 2025

Highly disappointed I have left 3 messages and no service manager has returned my call. Been going to this dealership for many many years. Witnessed a wreck a few days ago and went to pull my dashcam footage More

by Retnart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didnt work with sales why forcing a rating?
May 15, 2025 -

Hendrick Toyota Apex responded

Good Afternoon Retnart. Thank you for taking the time to share your experience, and we sincerely apologize for the frustration and inconvenience you’ve encountered. We understand your disappointment—not only in the lack of follow-up from our team but also in discovering your dashcam was unplugged during your last service visit. We recognize how important it is for customers to feel their property is respected, and we agree that any disconnection of equipment should have been communicated clearly and handled with care. Our Service Director, David Sanders, would like the opportunity to speak with you directly to address this matter personally and ensure it’s resolved appropriately. At a time that is convenient for you, he can be reached directly at 919-335-1561.

May 06, 2025

Kristie corner helped me out today. She was very thorough and explained everything so well. We will be back to see her! More

by bill_cunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie zothner
May 09, 2025 -

Hendrick Toyota Apex responded

Hi Bill_cunningham, we are very happy to have provided you with such a positive experience!

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