
Hendrick Toyota Apex
Apex, NC
Filter Reviews by Keyword
By Type
3,315 Reviews of Hendrick Toyota Apex
Purchase to service From purchase to service we have received excellent customer care. The facility is clean, the personnel in sales & service go above & beyond for the c From purchase to service we have received excellent customer care. The facility is clean, the personnel in sales & service go above & beyond for the customer. they are friendly & courteous. Took my 2018 4Runner in for 15,000 check, Brian Bess listened to my problem (slow leak in left rear tire) and took care of the problem. I am very happy with Hendrick Toyota! More
Hendrick service department My wife and I bought 2 Toyota's about 2 years ago and we bring them in for service every 5000 miles and I have yet to be dissatisfied with their servi My wife and I bought 2 Toyota's about 2 years ago and we bring them in for service every 5000 miles and I have yet to be dissatisfied with their service department and I now have 40,000 miles on our Rav4 and close to 20,000 on our Corolla. I would highly recommend Hendrick Toyota from the Sales staff all the way to the service department. Used to be a Ford guy but not anymore. More
Excellent Service & Professionalism I took my 2018 Toyota Corolla for it's 1st maintenance service! Out in 35 minutes! I'll be back in 6 months. Highly recommended! I took my 2018 Toyota Corolla for it's 1st maintenance service! Out in 35 minutes! I'll be back in 6 months. Highly recommended! More
Service department is excellent! Friendly people who look out for customer’s best interest. I know my vehicle is safer and more efficient after every service. Prices are reasonable, Friendly people who look out for customer’s best interest. I know my vehicle is safer and more efficient after every service. Prices are reasonable, and if you need a rental, You can be sure it will be a good experience as well. Joad is generally the person in charge of my account, and I definitely trust him! More
Service From my arrival to departure, I received excellent service starting with Chris Greene who showed exemplary customer service and has one of the most po From my arrival to departure, I received excellent service starting with Chris Greene who showed exemplary customer service and has one of the most positive personalities I've encountered. He was very thorough and accomodating in explaining future services that would be needed for my vehicle. I was also very pleased with the timeliness of the services performed and completed on my vehicle and not having a long wait. Overall I had an excellent experience. More
Pesky leaky tire Brian Bess tooj care id a confusing situation where I suspected malfunctiob of tire pressure system. Turned out it was a,slow leak in a tire! He took Brian Bess tooj care id a confusing situation where I suspected malfunctiob of tire pressure system. Turned out it was a,slow leak in a tire! He took me seriously and got it fixed quickly. More
Service and Recall Went for Software update recall remind by service adviser Brian Dean. Good service , Quick Response , Very Helpful and Very Professional Keep up the Went for Software update recall remind by service adviser Brian Dean. Good service , Quick Response , Very Helpful and Very Professional Keep up the great work . More
A Great Experience! I purchased a Toyota Camry back in May from Thomas and he was absolutely awesome. He made the car buying experience so easy and gave me exceptional cu I purchased a Toyota Camry back in May from Thomas and he was absolutely awesome. He made the car buying experience so easy and gave me exceptional customer service. He even followed up after the purchase to make sure I was loving the car. Since then, I have had the pleasure of working with Brian from the service department every time I take my car in for maintenance. He always gives me a detailed description of what I am going to have done with my car and goes over his recommendations for upcoming services. Everyone is so friendly and outgoing at this dealership, which is why I will never shop anywhere else. More
Quick turnaround Went in for a repair on my sun visor. Waited less than an hour on a busy Saturday morning. I checked to make sure they had the part and held it the Went in for a repair on my sun visor. Waited less than an hour on a busy Saturday morning. I checked to make sure they had the part and held it the day before the scheduled repair. More
Impressed I was impressed by the professionalism and unbelievable customer service! Look forward to working with the team as I continue to maintain my brand new I was impressed by the professionalism and unbelievable customer service! Look forward to working with the team as I continue to maintain my brand new Camry! Anthony was a complete joy!! More