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Hendrick Toyota Apex

Apex, NC

5.0
3,300 Reviews

1210 Laura Village Road

Apex, NC

27523

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3,300 Reviews of Hendrick Toyota Apex

January 01, 2019

New Tundra Purchase Great Customer Service throughout the whole purchase. Jennifer Stern was great to work with and the whole staff made the day painless. I would recomme More

by Tonyrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Ster
Jan 02, 2019 -

Hendrick Toyota Apex responded

Tonyrich, thanks for your praise and kind comments about our team.

December 27, 2018

10,000 Mile Service The Hendrick team services 4 Toyota’s that I own - they are always helpful and professional. Keep up the great work. I will definitely be back! More

by TLCguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 02, 2019 -

Hendrick Toyota Apex responded

Tlcguy, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Apex!

December 23, 2018

Friendly Service I took my car in for 35,000 service and state inspection. The service advisor was friendly and kept me posted. Service is always high quality, but bei More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Moore
Jan 02, 2019 -

Hendrick Toyota Apex responded

Phil, thank you so much for the positive review!

December 21, 2018

65,000 Toyota Care Hendricks Toyota has always provided the THE best service and care to my vehicle. Everyone is professional and takes "care" to a whole new level. More

by Danielle G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Reardon
Jan 02, 2019 -

Hendrick Toyota Apex responded

Danielle G, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 20, 2018

A new car Kyle was very knowledgeable and had all the answers to my questions. He was very friendly and easy to talk to, and very patience with me. More

by GMOMCECE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Edwards
Dec 21, 2018 -

Hendrick Toyota Apex responded

Gmomcece, we really appreciate your positive review!

December 20, 2018

Service Timings I had a 4:10 pm appointment for my first service. The service advisor told me that my car will be ready in 1.5 hours. It was ready as promised by 5: More

by ZNZ-TZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor: John
Dec 20, 2018 -

Hendrick Toyota Apex responded

Znz-tz, we really appreciate your feedback!

December 20, 2018

Fuel injector Service Execellent Fuel Injector Service, advisor Brain kept me informed whole time while I waited, I have been customer of Toyota of Apex Hendrix for over ye More

by John 2022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dean
Dec 20, 2018 -

Hendrick Toyota Apex responded

John 2022, we really appreciate your feedback!

December 20, 2018

Great service We have always had great service. Our service adviser Brian Dean takes time to explain what needs to be done and why. I even take my non toyota vehic More

by andre9999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dean
Dec 21, 2018 -

Hendrick Toyota Apex responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 20, 2018

Recommend Number one,they the service right. And it’s comforting to know that. Secondly it’s always a friendly atmosphere. Third they make sure you are satisfie More

by Vagabond25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian needham And Anthony chilton And the number 882 technician.
Dec 21, 2018 -

Hendrick Toyota Apex responded

Hello Vagabond25, we appreciate you taking the time to leave us this feedback.

December 18, 2018

Great Service & Great Service Assistant! My car was due for State Inspection and I wanted the recommended service plus tires rotated. I had received notice an additional service at 45,000 mi More

by Driver93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Dean, Service Lane Manager
Dec 20, 2018 -

Hendrick Toyota Apex responded

Driver93, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Toyota Apex!

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